Access Guide
Conference Facilities Summary
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Conference Facilities Information
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- The conference facilities are located on the lower ground floor.
- Facilities include; a conference hall and standard toilets.
- There are 1 conference / meeting spaces.
- For information on LivingWell Health Club - Hilton Watford please click here (opens in new tab)
Getting Help and Assistance
- There is a Hilton Team Member available for help and assistance.
- There is not a Hilton Team Member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are not mobility aids available.
Hotel Parking
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Parking
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- The hotel does have its own parking facilities.
- The car park is located at the front of the hotel and to the rear of the hotel.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 6 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 490cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There is also an overflow car park for visitors.
- Additional parking is also located at the rear of the hotel, in front of the rear entrance.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is not a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 20m from the Conference Centre entrance.
- Assistance may be required because there is/are slopes/ramps.
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Comments
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- Overnight guests receive free parking if they are a Hilton Hotel member. If not, a £10 charge applies.
- Visitors can get free parking if they spend a minimum of £10 in the bar otherwise parking tariffs apply.
- Parking can be paid for by either phone or app - paybyphone.co.uk, location - 807666.
Outside Access (The Hertford Suite External Entrance)
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Entrance
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- This information is for the entrance located at the front of the hotel.
- The entrance area/door is clearly signed.
- This entrance is signed with 'The New Hertford Suite'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 165cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 11 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Outside Access (Hotel Accessible and Conference Centre Entrance - Lower Ground Floor)
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Entrance
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- This information is for the entrance located to the left of the Blue Badge Parking.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Conference Centre'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 115cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The width of the ramp/slope is 75cm.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Entrance (The New Hertford Suite Internal Entrance)
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Entrance
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- This information is for the entrance located on the lower ground floor.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 128cm.
Other Floors (The New Hertford Suite to Hotel Reception Lobby)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located off the lobby.
- The stairs are approximately 15m from the New Hertford Suite internal entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, double doors, which are easy to open to exit the stairwell on the ground floor.
- The floors which are accessible by stairs are LG and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Conference Room(s) (The New Hertford Suite)
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Access to the Room
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- The room surveyed was The New Hertford Suite.
- The New Herford Suite is located off the main lobby area.
- There is not wayfinding signage for the room.
- There is not clear signage for the room (on or near the door).
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 176cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room is carpet.
- There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Standard Toilet(s) (The New Hertford Suite)
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Toilet Facilities
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- The female and male toilets are located to the left and right as you enter the lower ground floor entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 3m from the New Hertford Suite internal entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.