You are on Spa/Leisure Facilities Summary. Skip to the next section.

Spa/Leisure Facilities Summary

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• Related Access Guide(s) View
  • For the Hilton Nottingham AccessAble access guide please click here (new tab).
  • For the Hilton Nottingham - Conference/Meeting AccessAble access guide please click here (new tab).
• Leisure Facilities Information View
  • The leisure facilities are located on the lower ground floor.
  • Facilities include; a reception, a swimming pool, a fitness suite, a sauna, a steam room, a treatment room, changing areas, an accessible changing room and an accessible toilet.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located on the left side of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 395cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 8m from the main entrance.
  • Assistance may be required because there is/are slopes/ramps.
• Comments View
  • There is a terminal in reception for car owners to enter their car registration details.
  • Payment for the car park is made directly to the reception staff.

You are on Off Site Parking. Skip to the next section.

Off Site Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on North Church Street.
  • The name of the car park is Trinity Square Car Park.
  • The car park type is multi storey.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Clearly marked/signposted parent and child parking bays are not available.
  • Hotel guests do get a discounted rate at the car park.
  • For more information on public parking please click here (new tab)
• Comments View
  • For more information on parking at Trinity Square Car Park please click here (opens in new tab)

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 112cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 133cm.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 115cm.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Lift (Lobby). Skip to the next section.

Lift (Lobby)

• There is a lift for public use.
• The lift is located to the right of the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 15m from the main entrance.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5 and 6.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 91cm.
• The dimensions of the lift are 98cm x 145cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • The stairs are for public use.
  • The stairs are located ahead as you enter the main entrance.
  • The stairs are approximately 12m from the main entrance.
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are LG and G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the lower ground floor, to the right as you exit the lift.
  • The reception point is approximately 4m from the lift.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are not available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Hilton Team Members are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 14/08/2019.
  • The hearing assistance system was not working at the time of testing.
  • The type of flooring in the reception area is laminate.

You are on Treatment Rooms (City Bliss). Skip to the next section.

Treatment Rooms (City Bliss)

• There is / are 1 treatment room(s) available.
• The name / number of the room surveyed was; City Bliss.
• There is clear signage for the room (on or near the door).
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• There is step-free access into the room(s).
• There is a/are door(s) into the treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 77cm.
• The type of flooring is vinyl/laminate.
• The room does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• The room does have background music playing.
• Lighting levels are adjustable.

You are on Changing Area. Skip to the next section.

Changing Area

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located to the right of reception.
  • The changing area is approximately 24m from reception.
  • There is step-free access to the changing area.
  • The facilities available within the changing area include; standard toilets, standard showers, standard changing rooms/cubicles and baby change facilities.
  • This is a female changing area.
  • Similar male changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
  • The type of flooring in the changing area is tiles.
  • There is not a red flashing fire alarm beacon within the changing area.
  • The changing area has cubicles and open plan bench seating.
  • There are lockers within the changing area.
  • There is a/are locker(s) within reach for a wheelchair user.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are moderate to good.
• Shower Facilities View
  • Shower facilities are available.
  • There is step-free access to the shower facilities.
  • The shower head height(s) is/are fixed.
  • The shower control type(s) is/are push.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is sensor.
  • The lighting levels in the toilet(s) are good.
• Baby Changing Facilities View
  • Baby changing facilities are available.
  • Baby changing facilities are located in the changing area.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 89cm.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

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• Location and Access View
  • This accessible changing room is located to the right of the corridor.
  • This accessible changing room is approximately 22m from the reception.
  • There is step-free access to the accessible changing room.
  • This is a shared changing room.
  • A key is not required for the accessible changing room.
  • There is pictorial and written text signage on or near the accessible changing room door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the door opening is 86cm .
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible changing room are 210cm x 540cm .
• Toilet Features View
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• Accessible Shower View
  • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • A shower chair is available.
  • The seat/chair is not height adjustable.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
  • There is an emergency alarm for the shower.
• Other Facilities View
  • There is a bench for changing.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • Baby changing facilities are located within the accessible changing room.
  • There is a flip down baby change table available .
  • The height of the baby change table is 93cm.
• Comments View
  • There is a door between the changing area and the shower, it is light, opens towards you (pull) and has an opening width of 86cm. The door is locked by a lever.
  • The shower cubicle measures 105cm x 259cm.

You are on Accessible Toilet(s) (Next to the Accessible Changing Area). Skip to the next section.

Accessible Toilet(s) (Next to the Accessible Changing Area)

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• Location and Access View
  • This accessible toilet is located to the right of the changing room corridor, before the Accessible Changing Area.
  • This accessible toilet is approximately 22m from the reception.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 186cm x 194cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 88cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 166cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 44cm.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 137cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm.
  • The contrast between the hand dryer and the wall is low.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is situated in the leisure club .
  • The fitness suite is located to the left as you exit the lift.
  • The fitness suite can be used by members or guests.
  • The fitness suite is staffed when open.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • The door is manual.
  • The door opening width is 150cm.
• Fitness Suite Information View
  • Hilton Team Members receive training in assisting disabled people.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; free weights and cable resistance machines.
  • The type of flooring in the fitness suite is laminate and vinyl.
  • There is not a hearing assistance system.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• The swimming pool is situated in the leisure club .
• The swimming pool can be used by members or guests.
• There is not a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going down.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There is a ladder type entrance into the water.
• There is a wet side chair available.
• Seating around the pool includes; reclining sun loungers with armrests and chairs with armrests.
• There is an emergency alarm at poolside.
• There are not steps for access to the hot tub.

You are on Steam Room. Skip to the next section.

Steam Room

• There is step free access to the steam room.
• The door opens towards you (pull).
• The width of the door opening is 64cm.
• The steam room does not have an unobstructed minimum turning space of 150cm x 150cm.
• The steam room has bench seating.
• There is an emergency alarm in the steam room.
• There is a 4cm step in the threshold of the doorway.

You are on Sauna. Skip to the next section.

Sauna

• There is step free access to the sauna.
• The door opens towards you (pull).
• The width of the door opening is 74cm.
• The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
• The sauna has bench seating.
• There is an emergency alarm in the sauna.