Access Guide
Overview
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About
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- Hull New Theatre reopened in 2017 following a £16m refurbishment project and hosts a wide variety of world class performances. There is backstage access for visitors and performers via an alternative, side entrance.
- Facilities available in the venue include: large theatre and auditorium, merchandise, kiosk, bars and a bistro restaurant.
- Backstage there are: accessible and standard toilet facilities, accessible showers, lift, accessible and standard dressing rooms, office and studio spaces, external dock and stage access.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
- The nearest parking is located outside the venue.
- The nearest train station is Hull.
- The nearest bus station is Hull.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the studio/green room, some stage access and areas, the fly grid and galleries.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- The backstage entrance and reception, stage and scene dock, wardrobe and dressing rooms can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness Training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the basement level (backstage).
- The toilet with adaptations has a right hand transfer space.
- Selected dressing rooms have ensuite toilet facilities, some of which have adaptations.
- The gender inclusive step-free standard toilet facilities are located on the basement level (backstage).
- The gender inclusive standard toilet facilities are located near the green room/studio (backstage).
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Washroom and Shower Facilities
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- Standard washroom facilities are located on the basement level (backstage) and near the green room/studio (backstage).
- The shower facilities which have adaptations are located on the basement level (backstage).
Stage Door Access Point
- The stage door and visitors' access point is located on Jarratt Street.
- The most accessible route has step-free level access, uneven surfaces and manual gates.
- There is written text signage on or near the entrance.
- There is step-free level access at this entrance.
- There is a single manual gate which opens away from you.
- The gate requires effort to open.
- The width of the opening is 127cm.
- The gate has a high visual contrast.
- There is an intercom for visitors to contact the office to unlock the gate. The Intercom is at a height of 100cm.
Stage Door Entrance
- This entrance is located to the left side, after entering via the gate.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 100cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
Reception
- The reception is located immediately ahead, after entering.
- The distance from the entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 100cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 135cm to 115cm from the floor.
- All visitors are required to sign in at reception. Assistance is available.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Lift
- The backstage entrance and reception, stage and scene dock, wardrobe and dressing rooms are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 140cm (width) x 250cm (depth).
- The internal lift control buttons have Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located opposite the reception desk.
- The backstage entrance and reception, stage and scene dock, fly grid, wardrobe and dressing rooms can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the step is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the green room/studio, selected stage access points and areas, fly grid and the galleries.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The visual contrast between the walls and floor varies between low and high.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Some backstage areas are only accessible to staff and theatre technicians.
Access To Stage
- There are numerous access points and routes to reach the stage.
- External step-free stage access is possible for loading and there is a lift backstage for visitors or performers.
- There is step-free level access into this area.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: selected stage access points.
- Access throughout the area may include manual doors, doors permanently held open and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Access to Accessible Dressing Room 1
- The dressing rooms are located on the basement level of the backstage area.
- There are 15+ dressing rooms at the venue.
- The distance from the lift to the accessible dressing room is 25m.
- The most accessible route has step-free level access, a lift, manual doors, doors permanently held open and narrow walkways.
- There is written text signage on or near the entrance.
- There is step-free level access into the dressing room.
- There is a single manual door which opens towards you.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a high visual contrast.
Accessible Dressing Room 1
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a wash basin.
- There may be background noise in this room.
- Announcements are audible.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- This room also contains the following:
adjoining door to dressing room 2;
wash basin with a lever mixer tap;
wall mounted paper towel and hand soap dispenser;
mirrors;
costume and clothes rail;
refrigerator
kettle and fan.
Ensuite with Adaptations (Accessible Dressing Room 1 - Right Hand Transfer)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the ensuite are 217cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The ensuite has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 140cm and 148cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Access to the Green Room/Studio
- The green room/studio is on the basement level (backstage).
- The distance from the lift is 50m.
- The most accessible route has steps, manual doors, doors permanently held open and narrow walkways.
- There is Braille and written text signage on or near the entrance.
- There is step-free level access into the studio.
- There is a single manual door which opens towards you.
- The door is easy to open.
- The width of the opening is 82cm.
- The door has a high visual contrast.
- There are 2 alternative entrances into the green room/studio on the other side of the room, nearer the front of house stairs, toilets and showers.
Green Room/Studio
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Additional facilities/services include: a flashing fire alarm.
- There may be background noise in this room.
- Announcements are audible.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- This is a multi-purpose studio located in the basement.
- The room can be subdivided into 2 smaller rooms by a concertina wall.
- There are stacking tables and chairs and a piano available for this space.
Toilet with Adaptations (Basement - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the basement level of the backstage area.
- The distance from the lift is 25m.
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Route
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- The most accessible route to the toilet has a standard lift.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille and pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 310cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 110cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 152cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
