You are on Getting Here (Mill View). Skip to the next section.

Getting Here (Mill View)

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• By Road View
  • Millview is located along Castle Road, Cottingham The postcode for the sat nav is HU16 5JQ.
  • There is a car park, including Blue Badge bays opposite Millview. There is no roadside parking available. Alternatively there is a public free car park on Castle Green which has 1 Blue Badge bay available. It's approximately 0.4 miles from Millview.
• By Bus View
  • The closest bus stop is called 'Cottingham Castle Road' and is located along Castle Road, approximately 0.2 miles from the venue. The buses that stop here are the 25, 63, 83, 104, 105, 154 and 180.
• By Train View
  • The nearest train station is Cottingham which is approximately 1.6 miles from Millview. The trains here are served by Northern Railway.
• Useful Links View
  • This link is for more information on East Yorkshire Buses.
  • To view the web page described above click here (opens in new tab).
  • This link is for more information on how to plan your bus journey.
  • To view the web page described above click here (opens in new tab).
  • This link is for more information on Cottingham Train Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Mill View). Skip to the next section.

Getting Help and Assistance (Mill View)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.

You are on Parking (Mill View). Skip to the next section.

Parking (Mill View)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to either side of Mill View, the blue badge bays are located on either side of the main entrance and in the car park to the right.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 235cm x 470cm (7ft 9in x 15ft 5in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 64m (69yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.
• Comments View
  • When using the on-site parking visitors must enter their car registration on the touchscreen in reception.
  • Parking is free for visitors.
  • There is general parking available opposite Mill View.
  • There are four blue badge bays in this car park.
  • The parking is free for badge holders, but they must register their vehicle on the APOCA website.

You are on Getting To (Mill View Court). Skip to the next section.

Getting To (Mill View Court)

• Mill View Court is/are located to the left of the Mill View reception.
• Access to Mill View Court is via the Mill View entrance.
• Enter Mill View via the main entrance and bear left of the reception desk.
  The entrance for Mill View Court is ahead.
• There is step free access to Mill View Court.
• Mill View Court is approximately 11m from the Mill View entrance.
• There is a/are manual, heavy, double door(s) between the ward/clinical area and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Mill View). Skip to the next section.

Outside Access (Mill View)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 240cm.
  • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 168cm (5ft 6in).
  • The height of the intercom is 188cm (6ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 99cm (3ft 3in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 98cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 162cm.

You are on Reception (Mill View Reception). Skip to the next section.

Reception (Mill View Reception)

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• Reception View
  • The reception point is located beyond the main entrance.
  • The reception point is approximately 7m (7yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Entrance (Mill View Court). Skip to the next section.

Entrance (Mill View Court)

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• Entrance Details View
  • This information is for the entrance located to the left of the Mill View reception.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 149cm (4ft 11in).
  • There is an intercom.
  • The height of the intercom is 153cm (5ft).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.

You are on Getting Around (Mill View Court). Skip to the next section.

Getting Around (Mill View Court)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is provided in some corridors.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Inpatient Unit / Ward (Mill View Court). Skip to the next section.

Inpatient Unit / Ward (Mill View Court)

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• Unit / Ward Information View
  • This is a male unit/ward.
  • There is/are 15 bedroom(s) available.
  • The bedrooms have ensuite facilities.
  • There is/are 15 bed(s) on this unit/ward in total.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is level access throughout the unit/ward.
  • Staff can provide assistance with using any manual doors within the unit/ward.
  • There is clear signage on the unit/ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
  • The unit/ward does not play background music.
  • A mobile hoist is not available on the unit/ward.
  • There are not accessible washroom facilities for patients on the unit/ward.
  • There are not accessible toilet facilities for patients on the unit/ward.
  • The lighting levels are good.
• Visitor Facilities View
  • There is not a relatives' room on the unit/ward.
  • There are no accessible toilet facilities on the unit/ward for visitors.
  • Accessible toilet facilities for visitors are located In the main reception.
  • There are no standard toilet facilities on the unit/ward for visitors.
  • Standard toilet facilities for visitors are located in the main reception,.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Consultation / Treatment Room (Clinic Room). Skip to the next section.

Consultation / Treatment Room (Clinic Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (ADL Kitchen). Skip to the next section.

Consultation / Treatment Room (ADL Kitchen)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ADL Kitchen.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Entrance (Outside Area). Skip to the next section.

Entrance (Outside Area)

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• Entrance Details View
  • This information is for the entrance located within the Pool Room.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 110cm.
• Ramp/Slope Details View
  • The ramp/slope is located beyond the entrance.
  • The ramp/slope gradient is slight.

You are on Outside Area. Skip to the next section.

Outside Area

• There are two benches in the outside area.
• There is a slight slope beyond the entrance.

You are on Day Room / Lounge Area (Pool Room). Skip to the next section.

Day Room / Lounge Area (Pool Room)

• The day room/lounge area is approximately 30m from the unit entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Day Room / Lounge Area (Lounge). Skip to the next section.

Day Room / Lounge Area (Lounge)

• There is a day room/lounge area.
• The day room/lounge area is approximately 25m from the Mill View Court entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas only.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the highest table is 48cm (1ft 7in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Day Room / Lounge Area (Dining Room). Skip to the next section.

Day Room / Lounge Area (Dining Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 4m from the Mill View Court entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Quiet Room). Skip to the next section.

Consultation / Treatment Room (Quiet Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Quiet Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 71cm (2ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Washroom (Ensuite). Skip to the next section.

Washroom (Ensuite)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 15 washroom(s) of this type in the ward.
  • The washroom surveyed is located within a bedroom.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 82cm (2ft 8in).
  • The dimensions of the washroom are 155cm x 140cm (5ft 1in x 4ft 7in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 78cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are general waste (with lid) disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 84cm.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 199cm (6ft 6in).
  • The shower control type is push.
  • A shower chair is available.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The toilet seat colour contrast is medium.
  • The colour contrast between the washroom floor and walls is low.
  • Lighting levels are moderate to good.
• Comments View
  • There is a flush on the right side of the toilet.

You are on Toilet with Adaptations (Visitors Toilet - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Visitors Toilet - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of reception.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 158cm x 203cm (5ft 2in x 6ft 8in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The contrast between the walls and floor is high.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 81cm (2ft 8in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 142cm (4ft 8in).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Mill View link (new tab) - click here.