You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Birmingham New Street.
  • This station has step-free access.
  • The nearest tram stop is Brindley Place or Library.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance.
  • There is 1 other entrance.
  • There is step-free level access at the other entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: level 2 of the building, Subway, Starbucks, the toilets and Centenary Square entrance.
  • The following areas have step-free access via ramps: Subway, Starbucks, the toilets and Centenary Square entrance.
  • There are no doors along circulation routes.
  • Access throughout may include pillars and moveable physical obstructions.
  • Levels 2, 3, 4 and 5 can be accessed via a standard lift, escalator and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There are both fixed and portable hearing assistance systems.
  • The alternative formats documents can be provided in include: large print (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on ICC Birmingham - The Mall (Level 3) (opens new tab).
  • View information on ICC Birmingham - Level 4 (opens new tab).
  • View information on ICC Birmingham - Levels 5 and 5a (opens new tab).

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 13 toilets with adaptations.
  • The toilets with adaptations are located on each level and near halls 1, 3, 4, 6, 7 and 11.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located on level 5, in the female toilet opposite hall 4.
  • Female and male step-free standard toilet facilities are located on each level and near halls 1, 3, 4, 6, 7 and 11.
• Changing Facilities View
  • Parent and baby changing facilities are located on level 2.

You are on Lift (Centenary Square). Skip to the next section.

Lift (Centenary Square)

• The lift surveyed is located to the left after you enter via the Centenary Square entrance.
• The most accessible route to the lift has a slight ramp.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 3, 4 and 5 can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 148cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Lift (Brindley Place). Skip to the next section.

Lift (Brindley Place)

• The lift surveyed is located to the left after you enter via the Brindley Place entrance.
• The most accessible route to the lift has a slight ramp.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 2, 3, 4 and 5 can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1600kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 98cm.
  • The internal dimensions of the lift are 145cm (width) x 185cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • Lighting levels vary due to the use of large glazed walls.

You are on Stairs (Centenary Square). Skip to the next section.

Stairs (Centenary Square)

• The stairs are located to the left after you enter via the Centenary Square entrance.
• Levels 3, 4 and 5 can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Stairs (Level 4). Skip to the next section.

Stairs (Level 4)

• The stairs are located on level 4.
• Levels 4 and 5 can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Escalators (Central). Skip to the next section.

Escalators (Central)

• The escalators surveyed are located in the centre of level 3, near the reception counter.
• Levels 3 and 4 can be accessed by escalator.
• The step markings are not clearly visible.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels vary due to the size of the space.

You are on Stairs (Central). Skip to the next section.

Stairs (Central)

• The stairs are located in the centre of level 3, near the reception counter.
• Levels 3 and 4 can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps: Halls 5 and 7 via the link bridge.
• Circulation View
  • There are manual doors along circulation routes.
  • Access throughout may include pillars.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • The flooring is patterned.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: sofas.
  • Lighting levels vary due to the size of the space.

You are on Hall 1. Skip to the next section.

Hall 1

• Hall 1 is on level 4.
• There is step-free level access to this area.
• There is written text and numbered signage on or near the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 163cm.
• The doors have a high colour contrast.
• The doors open towards you.
• The width of the opening is 147cm.
• The doors have a low colour contrast.
• There is not step-free level access throughout.
• There is stepped access to Rows R to AA and Rows D to P.
• There are no doors along circulation routes in this area.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a low colour contrast.
• Seating available in this area includes: flip-down seats with armrests.
• Seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Designated Seating (Hall 1 Door 2). Skip to the next section.

Designated Seating (Hall 1 Door 2)

• The designated seating area surveyed is located straight ahead after you enter the hall.
• The distance from the hall entrance is 12m.
• The most accessible route to the designated seating has step-free level access.
• There are manual doors along the most accessible route.
• There is step-free level access to the designated seating.
• There is an opening without doors.
• The width of the opening is more than 200cm.
• The designated viewing area is clearly marked.
• There are 10+ designated spaces for wheelchair users.
• The number of spaces for wheelchair users varies (dependent on match/event).
• The view from this seating area is clear from obstructions.
• Companions can sit next to you and in front of you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is an accessible toilet close to the seating area (within approximately 50m).

You are on Toilet with Adaptations (Level 4 - Hall 1 - Door 2 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 4 - Hall 1 - Door 2 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on level 4, to the right of Hall 1, Door 2.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are manual doors along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 184cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 88cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 98cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 97cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 107cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Hall 3. Skip to the next section.

Hall 3

• Hall 3 is located on level 4.
• There is step-free level access to this area.
• There is written text and numbered signage on or near the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 170cm.
• The doors have a high colour contrast.
• The doors open towards you.
• The width of the opening is 170cm.
• The doors have a low colour contrast.
• There is step-free level access throughout the majority of areas.
• There is stepped access to the upper balcony.
• There are no doors along circulation routes in this area.
• Access throughout may include pillars.
• There is room for a wheelchair user to manoeuvre.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• The layout of the hall varies depending on the function or event taking place.
• The type of flooring in the hall varies depending on the function or event taking place.
• During some events there may be additional food and drink services available.
• The lighting levels in the hall varies depending on the function or event taking place.

You are on Toilet with Adaptations (Level 4 - Hall 3 Door 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 4 - Hall 3 Door 2 - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on level 4, to the left of Hall 3, Door 2.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 218cm (width) x 202cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 200cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 114cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Hall 5. Skip to the next section.

Hall 5

• There is step-free level access on level 3, but staff will need to open the door for public access.
• There is stepped access on level 4.
• There is step-free level access to this area.
• There is written text and numbered signage on or near the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 120cm.
• The doors have a high colour contrast.
• The doors open towards you.
• The width of the opening is 156cm.
• The doors have a low colour contrast.
• There is not step-free level access throughout.
• There is stepped access to most seating.
• There are no doors along circulation routes in this area.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor colour contrast varies between low and high.
• Seating available in this area includes: flip-down seats with armrests.
• Seating is fixed.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Designated Seating (Hall 5 Door 1). Skip to the next section.

Designated Seating (Hall 5 Door 1)

• The designated seating area surveyed is located in Row B.
• The distance from the hall entrance is 5m.
• The most accessible route to the designated seating has step-free level access.
• There are manual doors along the most accessible route.
• There is step-free level access to the designated seating.
• The designated viewing area is not clearly marked or signed.
• There are 2 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions can sit next to you and behind you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is an accessible toilet close to the seating area (within approximately 50m).

You are on Hall 7. Skip to the next section.

Hall 7

• Hall 7 is located on level 4.
• There is step-free access via ramp to this area.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There are handrails on both sides.
• There is written text and numbered signage on or near the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 155cm.
• The doors have a high colour contrast.
• The doors open towards you.
• The width of the opening is 164cm.
• The doors have a low colour contrast.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• There is room for a wheelchair user to manoeuvre.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: high tables.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• The layout of the hall varies depending on the function or event taking place.
• The type of flooring in the hall varies depending on the function or event taking place.
• During some events there may be additional food and drink services available.
• The lighting levels in the hall varies depending on the function or event taking place.

You are on Toilet with Adaptations (Level 4 - Hall 7 Door 7a - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 4 - Hall 7 Door 7a - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on level 4, to the right of Hall 7, Door 7a.
• Route View
  • The most accessible route to the toilet has a slight ramp.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 166cm (width) x 160cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin has lever taps.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 124cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser can be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 104cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.