Access Guide
Overview
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About
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- Facilities available in the venue include: meeting rooms, a toilet with adaptations and standard toilets.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a taxi rank.
- The name of the nearest car park is NCP Glasgow Central Station or NCP Mitchell Street.
- View information on NCP Glasgow Central Station (opens new tab) .
- The nearest train station is Glasgow Central.
- The nearest underground station is St Enoch or Buchanan Street.
- The nearest bus station is Buchanan Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the floor E male toilet urinals.
- Access throughout may include doors permanently held open.
- Floors G, E and 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: Disability Awareness Training.
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Related Access Guides
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- View information on voco Grand Central (opens new tab) .
- Below is access guide for the adjoining Glasgow Central Station, from which the hotel's step-free station concourse entrance is accessed.
- View information on Glasgow Central Station (opens new tab) .
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left from the lift on floor E.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located on floor E, to the left from the lift.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Waterloo Street.
- The Blue Badge bays are clearly marked and signposted.
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Public Car Parks
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- There is a public car park located off Midland Street, via Oswald Street.
- The name of the car park is NCP Glasgow Central Station.
- Designated Blue Badge parking bays are available in the car park.
- NCP Mitchell Street car park is marginally closer, although there is sheltered access via Central Station from Level 5 of NCP Glasgow Central Station.
Entrance (Main)
- This entrance is located on the corner of Hope Street and Gordon Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 2 steps with no handrails.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- There is an intercom at a height of 117cm.
- There is an intercom at a height of 167cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 160cm.
- The doors have a medium visual contrast.
- There are 2 steps with handrails beyond the first set of doors but before the second set of doors. These steps have handrails either side.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 147cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Grand Central Station Concourse)
- This entrance is located on the station concourse.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 192cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 138cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around The Building
- There is step-free level access throughout the majority of areas.
- There is stepped access to the floor E male toilets.
- Access throughout the building may include doors permanently held open.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in resting areas includes: armchairs and sofas.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located round to the left after you enter via the station concourse entrance, beyond the stairs.
- The distance from the entrance is 25m.
- The most accessible route to the lift has step-free level access.
- Floors G, E and 1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium colour contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 128cm (width) x 141cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs surveyed are located through to the rear of the reception foyer.
- Floors G, E and 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Regent)
- The room is located off the Champagne Central corridor on floor E, to the right from the lift.
- The distance from the lift is 20m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is tactile and written text signage on or near the door.
- There is step-free access via slope into the room.
- The slope has a slight gradient.
- There are double manual doors with a medium visual contrast.
- The doors opens outwards.
- The width of the opening is 125cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a medium visual contrast.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Regent adjoins the larger Victoria room with double doors linking them.
There are further double doors to the rear of Regent which can be used to bypass the slope in the main doorways.
Room (Victoria)
- The room is located off the Champagne Central corridor on floor E, to the right from the lift.
- The distance from the lift is 30m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is tactile and written text signage on or near the door.
- There is step-free access via slope into the room.
- The slope has a slight gradient.
- There are double manual doors with a medium visual contrast.
- The doors opens outwards.
- The width of the opening is 125cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a medium visual contrast.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Room (Buchanan)
- The room is located on floor E, to the left from the lift.
- The distance from the lift is 10m.
- The most accessible route to the room has step-free level access and a lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The Hospitality Suite is similar and is located opposite.
Room (Wellington)
- The room is located on floor E, to the left from the lift.
- The distance from the lift is 50m.
- The most accessible route to the room has step-free level access and a lift.
- There is tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors opens inwards.
- The width of the opening is 118cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a medium visual contrast.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
The Great Western room is similar and is approximately 25 metres from the lift.
Room (Ballroom)
- The room is located on floor E, at the end of the corridor to the left from the lift.
- The distance from the lift is 55m.
- The most accessible route to the room has step-free level access and a lift.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a medium visual contrast.
- The doors opens outwards.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Toilet with Adaptations (Floor E - Right Hand Transfer)
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Access
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- The toilet surveyed is located on floor E, to the left from the lift.
- The distance from lift is 15m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 243cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 125cm (from the side of the toilet pan to the wall).
- There is a push button flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 73cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 170cm from the floor.
- The height of the baby change facility when in use is 107cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Floor 1 Meeting Rooms)
- The room is located on floor 1, to the left from the lift at the end of the corridor.
- The distance from the lift is 65m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens outwards.
- The width of the opening is 142cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a medium visual contrast.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
