Access Guide
Getting To (Clinic 8)
- The most accessible route from the Main Entrance Car Park to the Main Accessible Entrance has a slight ramp or slope, uneven surfaces, a dropped kerb and bollards.
- View further information about parking at the hospital (opens new tab)
- Access to Clinic 8 is via the Main Accessible Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- Clinic 8 is located on the first floor of the West Wing.
- Clinic 8 is approximately 58m from the main tower lifts.
- Enter the hospital via the Main Accessible Entrance and go along either corridor that is to the left or right of the reception desk.
Follow the main hospital corridor to the main tower lifts located ahead.
Take a lift to the first floor.
Exit the lift and proceed ahead into the West Wing.
Turn left and follow the corridor.
The entrance to Clinic 8 is on the right hand side. - Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Main Entrance Car Park)
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Car Park
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- The car park is located at the front of the hospital, along Fulham Palace Road.
- The car park is open air/surface and sheltered.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 15m from the main accessible entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the Riverside Wing car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of the hospital, along Fulham Palace Road.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 88cm.
- The height of the hand sanitiser is 120cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- The minimum width between the bollards is 250cm.
- There is step-free level access as you enter.
- There is a pedestrian crossing directly in front of this entrance.
There are 2 identical entrances available.
This entrance brings you in to the ground floor of the main hospital corridor.
Lift (Main Tower Lifts)
- The lift surveyed is located in the centre of the hospital.
- The distance from the main accessible entrance is 45m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground, first, second, third, fourth, fifth, sixth, seventh, eight, ninth, tenth, eleventh, twelfth, thirteenth and fifteenth floor are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 122cm.
- The internal dimensions of the lift are 144cm (width) x 218cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Department / Service (Clinic 8)
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Location and Access
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- Clinic 8 is located on the first floor of the West Wing.
- View information on opening times.
- There is written text and numbered signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open away from you.
- The width of the opening is 73cm.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Clinic 8)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located along the department corridor.
- The toilets with adaptations have no transfer space available.
Reception (Clinic 8)
- The reception is located ahead from the Clinic 8 entrance.
- The distance from the Clinic 8 entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 78cm.
- There is not a lowered section at the desk.
- The reception has a television and glazed screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this area includes: coffee tables.
Seating Area (Blood Tests Waiting Area)
- The Blood Tests Waiting Area is located to the left from the Clinic 8 entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Blood Tests)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Rooms 9 and 10.
- The room is located along the Clinic 8 corridor.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and height adjustable chairs.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Consultation Rooms)
- There are 8 consultation/medical rooms available.
- The room surveyed was; Room 5.
- The room is located along the Clinic 8 corridor.
- The most accessible route to the room has step-free level access.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (No Transfer Space)
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Location and Access
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- The toilet surveyed is located along the Clinic 8 corridor.
- The distance from the Clinic 8 corridor is 16m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 88cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 164cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.