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Imaging

Charing Cross Hospital, Fulham Palace Road, London, W6 8RF

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Access Guide

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Getting To (Imaging)

Parking (Main Entrance Car Park)

  • Car Park View
    • The car park is located at the front of the hospital, along Fulham Palace Road.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 15m from the main accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the Riverside Wing car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Accessible Entrance)

  • This entrance is located at the front of the hospital, along Fulham Palace Road.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 88cm.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • The minimum width between the bollards is 250cm.
  • There is step-free level access as you enter.
  • There is a pedestrian crossing directly in front of this entrance.
    There are 2 identical entrances available.
    This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Main Tower Lifts)

  • The lift surveyed is located in the centre of the hospital.
  • The distance from the main accessible entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground, first, second, third, fourth, fifth, sixth, seventh, eight, ninth, tenth, eleventh, twelfth, thirteenth and fifteenth floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 122cm.
  • The internal dimensions of the lift are 144cm (width) x 218cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Entrance (Imaging Entrance)

  • This entrance is located on the first floor of the main tower.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 144cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 142cm.
  • There is a push pad or push button to exit at a height of 136cm.

Department / Service (Imaging)

  • Location and Access View
    • Imaging is located on the first floor of the main tower.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations and standard toilets.

Toilet and Changing Facilities (Imaging)

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • Toilets with adaptations are located along the corridor on the left and right side of Imaging.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located on the left side of the Imaging reception waiting area.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located on the left side of the Imaging reception waiting area.
    • Standard changing facilities are located on the left side of the Imaging reception waiting area and along the corridor at the rear of Imaging.

Reception (Imaging - X-Ray Reception)

  • The reception is located ahead and to the right as you enter Imaging.
  • The distance from the Imaging entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 75cm.
  • There is not a lowered section at the desk.
  • The reception has windows and glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Seating Area (CT Waiting Area)

  • Location and Access View
    • The CT waiting area is located in the centre of Imaging.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (MRI Waiting Area)

  • Location and Access View
    • The MRI waiting area is located at the very end of the corridor on the left side of Imaging.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • The width of the opening is 133cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Imaging Room (X-Ray Room 3)

  • The room surveyed was; X-Ray Room 3.
  • The room is located on the left side of the Imaging reception waiting area.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There are double manual doors with a high visual contrast.
    • The doors open inwards.
    • The width of the opening is 135cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 240cm.
    • Seating available in the room includes: chairs without armrests.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Imaging Room (X-Ray Room 7)

  • The room surveyed was; X-Ray Room 7.
  • The room is located along the corridor on the right side of Imaging.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There are double manual doors with a medium visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The doors open inwards.
    • The width of the opening is 75cm.
    • There is step-free level access throughout the room.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in the room includes: chairs without armrests.
    • Furniture available in the room includes: tables and desks.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.

Imaging Room (CT Scanner 1)

  • The room surveyed was; CT Scanner 1.
  • The room is located along the corridor at the rear of Imaging.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens inwards.
    • The width of the opening is 84cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a low visual contrast.
    • The length of the treatment table is 245cm.
    • Furniture available in the room includes: tables.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • The treatment table is fixed and height adjustable.

Imaging Room (Ultrasound Room 3)

  • The room surveyed was; Ultrasound Room 3.
  • The room is located at the end of the corridor to the right as you enter Imaging.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a medium visual contrast.
    • The door opens by sliding.
    • The width of the opening is 105cm.
    • There is step-free level access throughout the room.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 184cm.
    • Seating available in the room includes: chairs with armrests and chairs without armrests.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Changing Room with Adaptations (Patients)

  • Location and Access View
    • The changing room surveyed is located on the left side of the Imaging reception waiting area.
    • The distance from the Imaging entrance is 20m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is no signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 84cm.
    • The door has a sliding bolt lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the changing room are 125cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The changing room has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 168cm from the floor.
    • There is bench seating available. .
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located along the corridor on the right side of Imaging.
    • The distance from the Imaging entrance is 50m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 202cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 123cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.