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MRI Department

Charing Cross Hospital, Fulham Palace Road, London, W6 8RF

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Access Guide

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Getting To (MRI Department)

  • The most accessible route from the Main Entrance Car Park has a slight ramp or slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to the MRI Department is via the Main Accessible Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • The MRI Department is located on the first floor of the main tower, through Imaging.
  • The MRI Department is approximately 50m from the main tower lifts.
  • Enter the hospital via the Main Accessible Entrance and proceed along either corridor to the left or right of the reception desk.
    Follow the main hospital corridor to the main tower lifts located ahead.
    Take a lift to the first floor.
    Exit the lift and turn right.
    Follow this corridor and Imaging is located to the left.
    Enter Imaging and proceed to the rear of the department, then turn left.
    Continue to the very end of the corridor and the entrance to the MRI Department is located on the left.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Entrance Car Park)

  • Car Park View
    • The car park is located at the front of the hospital, along Fulham Palace Road.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 15m from the main accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the Riverside Wing car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Accessible Entrance)

  • This entrance is located at the front of the hospital, along Fulham Palace Road.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 88cm.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • The minimum width between the bollards is 250cm.
  • There is step-free level access as you enter.
  • There is a pedestrian crossing directly in front of this entrance.
    There are 2 identical entrances available.
    This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Main Tower Lifts)

  • The lift surveyed is located in the centre of the hospital.
  • The distance from the main accessible entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground, first, second, third, fourth, fifth, sixth, seventh, eight, ninth, tenth, eleventh, twelfth, thirteenth and fifteenth floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 122cm.
  • The internal dimensions of the lift are 144cm (width) x 218cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Entrance (Imaging Entrance)

  • This entrance is located on the first floor of the main tower.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 144cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 142cm.
  • There is a push pad or push button to exit at a height of 136cm.

Reception (Imaging - X-Ray Reception)

  • The reception is located ahead and to the right as you enter Imaging.
  • The distance from the Imaging entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 75cm.
  • There is not a lowered section at the desk.
  • The reception has windows and glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Department / Service (MRI Department)

  • Location and Access View
    • The MRI Department is located on the first floor of the main tower, through Imaging.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 161cm.
    • There is a key fob/card reader at a height of 140cm.
    • The height of the hand sanitiser is 120cm.
    • There are double manual doors with a medium visual contrast.
    • The doors open away from you.
    • The width of the opening is 148cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (MRI Department)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the MRI Department entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free toilet facilities are located at the end of the MRI Department corridor, on the right.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located to the left of the MRI Department entrance.

Seating Area (MRI Waiting Area)

  • Location and Access View
    • The MRI waiting area is located to the right of the MRI Department entrance.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • The width of the opening is 133cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Imaging Room (MRI 2)

  • The room surveyed was; MRI 2.
  • The room is located to the left as you enter the MRI Department.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door opens outwards.
    • The width of the opening is 123cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 228cm.
    • The furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Anaesthetic Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Anaesthetic Room.
  • The room is located towards the end of the MRI Department corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request .
  • The doors open inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The key card reader is 133cm high and the exit button is 120cm high.

Standard Changing Room (Changing Room)

  • The changing room surveyed is located to the left of the MRI Department entrance.
  • The distance from the MRI Department entrance is 5m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 76cm.
  • Internally the door has a medium visual contrast.
  • Additional features include: a mirror and an emergency alarm.
  • The changing room has no disposal facilities.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is bench seating available.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the MRI Department entrance.
    • The distance from the MRI Department entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 150cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 93cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.