Access Guide
Getting To (Restaurant)
- The most accessible route from the Main Entrance Car Park has a slight ramp or slope, uneven surfaces, a dropped kerb and bollards.
- View further information about parking at the hospital (opens new tab)
- Access to the Restaurant is via the Main Accessible Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Restaurant is located on the second floor of the main tower.
- The Restaurant is approximately 54m from the main tower lifts.
- Enter the hospital via the Main Accessible Entrance and proceed along either corridor to the left or right of the reception desk.
Follow the main hospital corridor to the main tower lifts located ahead.
Take a lift to the second floor.
Exit the lift and follow the corridor opposite the lifts.
Continue along the corridor to the end, then turn right and continue ahead.
The entrance to the Restaurant is located on the left. - Internally the most accessible route has step-free level access, a lift and automatic doors.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Main Entrance Car Park)
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Car Park
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- The car park is located at the front of the hospital, along Fulham Palace Road.
- The car park is open air/surface and sheltered.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 15m from the main accessible entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the Riverside Wing car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of the hospital, along Fulham Palace Road.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 88cm.
- The height of the hand sanitiser is 120cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- The minimum width between the bollards is 250cm.
- There is step-free level access as you enter.
- There is a pedestrian crossing directly in front of this entrance.
There are 2 identical entrances available.
This entrance brings you in to the ground floor of the main hospital corridor.
Lift (Main Tower Lifts)
- The lift surveyed is located in the centre of the hospital.
- The distance from the main accessible entrance is 45m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground, first, second, third, fourth, fifth, sixth, seventh, eight, ninth, tenth, eleventh, twelfth, thirteenth and fifteenth floor are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 122cm.
- The internal dimensions of the lift are 144cm (width) x 218cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Eating and Drinking (Restaurant)
- The Restaurant is located on the second floor of the tower block.
- The most accessible route has step-free level access, a lift and automatic doors.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
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Location and Access
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- The doors are permanently held open.
- The width of the opening is 151cm.
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Service
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- This area has a counter where food can be ordered, buffet counters and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located between the service and seating areas.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- The height of the tray rail is 82cm.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the conservatory seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Exit (Restaurant)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit.
- The doors open away from you.
- The width of the opening is 150cm.
- The doors have a high visual contrast.