You are on Getting To (Riverside Day Surgery). Skip to the next section.

Getting To (Riverside Day Surgery)

• The most accessible route from the Main Entrance Car Park to the Riverside Wing entrance – automatic has a slight ramp or slope, uneven surfaces and a dropped kerb.
• View further information about parking at the hospital (opens new tab)
• Access to the Riverside Day Surgery is via the Riverside Wing entrance – automatic.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• The Riverside Day Surgery is located on the first floor of the Riverside Wing.
• The Riverside Day Surgery is approximately 2m from the Riverside Wing Lift.
• Enter the hospital via the Riverside Wing entrance – automatic and go through the double doors.
  Take the lift to the first floor.
  The entrance to Riverside Day Surgery is on the left hand side.
• Internally the most accessible route has step-free level access, a lift and doors permanently held open.
• Some flooring along the route is shiny .
• There are not resting areas along the route.
• Wayfinding signage is not provided.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Main Entrance Car Park). Skip to the next section.

Parking (Main Entrance Car Park)

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• Car Park View
  • The car park is located at the front of the hospital, along Fulham Palace Road.
  • The car park is open air/surface and sheltered.
  • The car park surface consists of tarmac.
  • There are 10 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 129cm.
  • The nearest designated bay is 15m from the main accessible entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the Riverside Wing car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Riverside Wing Entrance - Automatic). Skip to the next section.

Entrance (Riverside Wing Entrance - Automatic)

• This entrance is located at the right side at the front of the hospital, along Fulham Palace Road.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 135cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 157cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 140cm.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 160cm.
• The second set of doors have a medium visual contrast.
• This entrance brings you in to the ground floor of the Riverside Wing.

You are on Lift (Riverside Wing Lift). Skip to the next section.

Lift (Riverside Wing Lift)

• The lift surveyed is located ahead as you enter the hospital via the Riverside Wing entrance.
• The distance from the Riverside Wing entrance is 10m.
• The most accessible route to the lift has step-free level access.
• The lower ground, ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 118cm.
• The internal dimensions of the lift are 145cm (width) x 220cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Riverside Day Surgery). Skip to the next section.

Entrance (Riverside Day Surgery)

• This entrance is located on the first floor of Riverside Wing.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 130cm.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 149cm.
• The doors have a high visual contrast.

You are on Reception (Riverside Theatres and Riverside Ward). Skip to the next section.

Reception (Riverside Theatres and Riverside Ward)

• The reception is located ahead from the Riverside Day Surgery entrance.
• The distance from the Riverside Day Surgery entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 115cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.
• Furniture available in this area includes: coffee tables.
• The seating is fixed.

You are on Consultation / Medical Room (Assessment Rooms). Skip to the next section.

Consultation / Medical Room (Assessment Rooms)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Assessment Room A.
• The room is located to the right from the Riverside Day Surgery entrance.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right the Riverside Day Surgery entrance.
  • The distance from the Riverside Day Surgery entrance is 12m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 236cm (width) x 180cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 130cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 86cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 95cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Ward (Riverside Theatres). Skip to the next section.

Ward (Riverside Theatres)

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• Ward Information View
  • This is a short stay unit.
  • This is a shared ward.
  • There are 3 bays available.
  • There are 12 beds in total on the ward.
  • There is 1 consultation/medical room available.
• Location and Access View
  • There is written text signage on or near the door.
  • There is step-free level access into this ward.
  • There is an intercom at a height of 110cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 150cm.
  • There is a push pad or push button to exit at a height of 109cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels vary due to the size of the space.
• Reception / Nurses' Station View
  • The height of the desk is 72cm.
  • There is not a hearing assistance system.
• Facilities and Services View
  • Seating available on the ward includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is not a relatives' room for the ward.
  • The following facilities are available for patients: a toilet with adaptations and standard toilets.
  • The nearest toilet with adaptations for visitors is located in the reception area.
• Visiting Hours View
  • View information on visiting times (opens new tab).

You are on Toilet and Changing Facilities (Riverside Day Surgery). Skip to the next section.

Toilet and Changing Facilities (Riverside Day Surgery)

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located in the reception area, along the Riverside Suite – Admissions corridor and along the Riverside Theatres corridor.
  • The toilet with adaptations transfer space varies between right hand transfer and no transfer space.
  • The shared step-free toilet facilities are located along the Riverside Theatres corridor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations in the reception area.

You are on Seating Area (Riverside Theatres - Waiting Room). Skip to the next section.

Seating Area (Riverside Theatres - Waiting Room)

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• Location and Access View
  • The waiting room is located along the Riverside Theatres corridor.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens away from you.
  • The width of the opening is 78cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and armchairs.
  • Furniture available in this area includes: height adjustable tables and desks.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Primary Recovery). Skip to the next section.

Consultation / Medical Room (Primary Recovery)

• There is 1 consultation/medical room available.
• The room surveyed was; Primary Recovery.
• The room is located along the Riverside Theatres corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door is permanently held open.
• The width of the opening is 122cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.

You are on Entrance (Riverside Suite - Admissions). Skip to the next section.

Entrance (Riverside Suite - Admissions)

• This entrance is located along the Riverside Ward corridor.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door is permanently held open.
• The width of the opening is 88cm.
• The door has a high visual contrast.
• There is a similar entrance to the Riverside Suite - Admissions further along the Riverside Ward corridor.

You are on Consultation / Medical Room (Admissions Rooms). Skip to the next section.

Consultation / Medical Room (Admissions Rooms)

• There are 8 consultation/medical rooms available.
• The room surveyed was; Room A.
• The room is located along the Riverside Suite - Admissions corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door opens by sliding.
• The width of the opening is 108cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: height adjustable tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Riverside Suite - Admissions - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Riverside Suite - Admissions - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located along the Riverside Suite - Admissions corridor.
  • The distance from the Riverside Suite - Admissions entrance is 8m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens by sliding and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 157cm (width) x 253cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 84cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 105cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 83cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 86cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 123cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.