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Stroke and Neuroscience Assessment Unit - TIA Clinic

Charing Cross Hospital, Fulham Palace Road, London, W6 8RF

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Access Guide

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Getting To (Stroke and Neuroscience Assessment Unit - TIA Clinic)

  • The most accessible route from the Main Entrance Car Park to the Main Accessible Entrance has a slight ramp or slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Stroke and Neuroscience Assessment Unit - TIA Clinic is via the Main Accessible Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • The Stroke and Neuroscience Assessment Unit - TIA Clinic is located on the eighth floor of the main tower.
  • The Stroke and Neuroscience Assessment Unit - TIA Clinic is approximately 4m from the the main tower lifts.
  • Enter the hospital via the Main Accessible Entrance and go along either corridor that is to the left or right of the reception desk.
    Follow the main hospital corridor to the main tower lifts located ahead.
    Take a lift to the eighth floor.
    Exit the lift and the entrance to the Stroke and Neuroscience Assessment Unit - TIA Clinic is on the right hand side.
  • Internally the most accessible route has step-free level access and a lift.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Entrance Car Park)

  • Car Park View
    • The car park is located at the front of the hospital, along Fulham Palace Road.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 387cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 15m from the main accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the Riverside Wing car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 512cm (width) x 220cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital, to the right of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Accessible Entrance)

  • This entrance is located at the front of the hospital, along Fulham Palace Road.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 88cm.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • The minimum width between the bollards is 250cm.
  • There is step-free level access as you enter.
  • There is a pedestrian crossing directly in front of this entrance.
    There are 2 identical entrances available.
    This entrance brings you in to the ground floor of the main hospital corridor.

Department / Service (Stroke and Neuroscience Assessment Unit - TIA Clinic)

  • Location and Access View
    • The Stroke and Neuroscience Assessment Unit - TIA Clinic is located on the eighth floor if the main tower.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 148cm.
  • Getting Around View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the standard toilet.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a standard toilet.
    • The nearest toilet with adaptations is located on the fifth floor of the main tower.

Reception (Stroke and Neuroscience Assessment Unit - TIA Clinic)

  • The reception is located to the right from the Stroke and Neuroscience Assessment Unit - TIA Clinic entrance.
  • The distance from the Stroke and Neuroscience Assessment Unit - TIA Clinic entrance is 8m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 72cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Consulting Rooms)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 2.
  • The room is located next to the reception desk.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consulting Room 1.
  • The room is located along the Stroke and Neuroscience Assessment Unit - TIA Clinic corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Toilet Facilities (Stroke and Neuroscience Assessment Unit - TIA Clinic)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located off the reception waiting area.
  • The distance from the Stroke and Neuroscience Assessment Unit - TIA Clinic entrance is 12m.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access .
  • There is a short steep ramp to access the toilet.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a medium visual contrast.
  • The width of the door opening is 83cm.
  • Internally the door has a medium visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.