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A9 Ward - Cardiothoracic

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (A9 Ward - Cardiothoracic)

  • The most accessible route from the Blue Badge parking bays off Du Cane Road has a very easy slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to A9 Ward - Cardiothoracic is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • A9 Ward - Cardiothoracic is located on the fourth floor, in Zone A.
  • A9 Ward - Cardiothoracic is approximately 7m from the Zone A Lift.
  • Enter via the south main entrance.
    Proceed straight ahead, past reception and through a set of double doors.
    Turn right and then take the next left towards Main Outpatients and Zone A.
    Follow the corridor up a steep slope and enter Zone A.
    Go past the Pharmacy and turn right.
    Follow the corridor to the end and turn left through a set of double doors.
    Take the lift to the fourth floor.
    Exit the lift and turn left.
    The entrance to A9 Ward - Cardiothoracic will then be on the right.
  • Internally the most accessible route has a lift, steep ramps or slopes, manual doors and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Du Cane Road)

  • Car Park View
    • The car park is located off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 330cm (width) x 520cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • There is a maximum stay of 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are clearly marked.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of double automatic doors.
    The third set of doors open by sliding.
    The width of the opening is 150cm.
    The third set of doors have a low visual contrast.
  • This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Zone A)

  • The lift surveyed is located along the corridor in Zone A.
  • The distance from the main entrance is 74m.
  • The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 266cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Ward (A9 Ward - Cardiothoracic)

  • Ward Information View
    • This is a cardiothoracic ward.
    • This is a shared ward.
    • There are 4 bays available.
    • There are 4 side rooms available.
    • There are 20 beds in total on the ward.
  • Location and Access View
    • There is pictorial and written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 144cm.
    • The height of the hand sanitiser is 122cm.
    • There are double automatic doors with a low visual contrast.
    • The doors open away from you.
    • The width of the opening is 140cm.
    • There is a push pad or push button to exit at a height of 122cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • The desk has a television and patterned/distracting backgrounds.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests, armchairs and sofas.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor.
  • Visiting Hours View

Toilet and Changing Facilities (A9 Ward - Cardiothoracic)

Room (Day Room)

  • The room is located to the left of the ward entrance.
  • The distance from A9 ward entrance is 2m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests, armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (Shower Room)

  • Location and Access View
    • The bathroom surveyed is located opposite the Ward Administrator desk.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 428cm (width) x 142cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 187cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 77cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 126cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a waste bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 44cm from the floor.
    • There is a grab rail for the shower.
    • The shower grab rail has a high visual contrast.