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Auchi Acute Dialysis Unit

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Auchi Acute Dialysis Unit)

Drop-off Point (Zone F)

  • There is a designated drop-off point available.
  • The designated drop-off point is located at the Zone F - Front entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.
  • There is a maximum stay of 20 minutes.

Entrance (Zone F - Front)

  • This entrance is located on the left hand side of the hospital.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 87cm.
  • The width of the opening is 134cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 96cm.
  • There is an automatic revolving door to the right of this door.
  • There is step-free level access as you enter.
  • This entrance brings you in to the ground floor of Zone F.

Department / Service (Auchi Acute Dialysis Unit)

  • Location and Access View
    • The Auchi Acute Dialysis Unit is located on the ground floor of Zone F.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 132cm.
    • The height of the hand sanitiser is 121cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The doors open towards you.
    • The width of the opening is 82cm.
    • There is a push pad or push button to exit at a height of 134cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 2 consultation/medical rooms available.
    • Seating available in this area includes: benches.
    • The seating is fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations and standard toilets.

Toilet and Changing Facilities (Auchi Acute Dialysis Unit)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the far left and far right sides of the department.
    • All toilets with adaptations have a right hand transfer space.
    • The male and female step-free toilet facilities are located to the near left and near right sides of the department.

Reception (Auchi Acute Dialysis Unit)

  • The reception is located to the right as you enter the unit.
  • The distance from the Auchi Acute Dialysis Unit entrance is 20m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.

Seating Area (Auchi Acute Dialysis Unit)

  • Location and Access View
    • The seating area is located ahead as you enter the unit.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: benches.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Clinic Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Clinic Room.
  • The room is located ahead and to the right as you enter the unit.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 146cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the far right side of the unit.
    • The distance from the Auchi Acute Dialysis Unit entrance is 38m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 168cm (width) x 192cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 117cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 78cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 95cm from the floor.
    • There is not a hand dryer.
    • The hand dryer has a medium visual contrast.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 135cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.