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Imaging - X-Ray

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Imaging - X-Ray)

  • The most accessible route from the Blue Badge bays off Du Cane Road has a very easy slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to Imaging - X-Ray is via the hospital main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Imaging - X-Ray is located on the first floor of the main hospital building, in Zone A.
  • Imaging - X-Ray is approximately 15m from the Zone A lift.
  • Enter via the hospital main entrance and continue straight ahead, passing the reception desk and carrying onto the main hospital corridor.
    At the main hospital corridor, turn right, then take the next left towards Main Outpatients and Zone A.
    Follow the corridor up a steep slope and enter Zone A.
    Turn right after the pharmacy to the Zone A lifts.
    Take a lift to the first floor.
    On exiting the lift head left.
    Turn left, and the entrance to Imaging - X-Ray is ahead.
  • Internally the most accessible route has a lift, a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Du Cane Road)

  • Car Park View
    • The car park is located off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 330cm (width) x 520cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • There is a maximum stay of 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are clearly marked.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of double automatic doors.
    The third set of doors open by sliding.
    The width of the opening is 150cm.
    The third set of doors have a low visual contrast.
  • This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Zone A)

  • The lift surveyed is located along the corridor in Zone A.
  • The distance from the main entrance is 74m.
  • The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 266cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Department / Service (Imaging - X-Ray)

  • Location and Access View
    • Imaging - X-Ray is located on the first floor of the main hospital building, in Zone A.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 147cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located off the reception waiting area.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located off the reception waiting area.

Reception (Imaging - X-Ray)

  • The reception is located ahead through the Imaging - X-Ray entrance.
  • The distance from the Imaging - X-Ray entrance is 15m.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Seating Area (Waiting Area)

  • The waiting area is ahead past reception then to the right, by the X-Ray and CT changing rooms.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Imaging Room (X-Ray)

  • The room surveyed was; General Room 4.
  • The room is located ahead past reception, on the right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens inwards and has a medium visual contrast.
    • The width of the opening is 83cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
    • The dimensions of the changing room are 113cm (width) x 285cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a seated bench available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is no emergency alarm.
    • There is a mirror.
    • There are multiple coat hooks.
    • The coat hooks are 166cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door opens inwards.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Imaging Room (CT)

  • The room surveyed was; CT 2.
  • The room is located along the Imaging - X-Ray corridor past reception, then to the right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens inwards and has a medium visual contrast.
    • The width of the opening is 85cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
    • The dimensions of the changing room are 124cm (width) x 126cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a seated bench available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is no emergency alarm.
    • There is no mirror.
    • There are multiple coat hooks.
    • The coat hooks are 139cm and 175cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door opens inwards.
    • The width of the opening is 82cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 250cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Imaging Recovery)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Imaging Recovery.
  • The room is located along the main Imaging - X-Ray corridor, then to the right.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 175cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the reception waiting area.
    • The distance from the Imaging - X-Ray entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 166cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 60cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 79cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.