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Imperial Private Healthcare - Inpatients

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Imperial Private Healthcare - Inpatients)

  • The most accessible route from the Blue Badge bays off Du Cane Road has a very easy slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to Imperial Private Healthcare - Inpatients is via the hospital main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Imperial Private Healthcare - Inpatients is located on the second floor of the main hospital building, in Zone A.
  • Imperial Private Healthcare - Inpatients is approximately 0m from the lift 24.
  • Enter via the hospital main entrance and continue straight ahead, passing the reception desk and carrying onto the main hospital corridor.
    At the main hospital corridor, turn right, then take the next left towards Main Outpatients and Zone A.
    Follow the corridor up a steep slope and enter Zone A.
    Turn right after the pharmacy to the Zone A lifts.
    Take a lift to the first floor.
    On exiting the lift, head right through the double doors.
    Lift 24 is to the left.
    Take Lift 24 to the third floor.
    The lift opens inside the Imperial Private Healthcare - Inpatients ward.
  • Internally the most accessible route has a lift, a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Du Cane Road)

  • Car Park View
    • The car park is located off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 330cm (width) x 520cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • There is a maximum stay of 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are clearly marked.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of double automatic doors.
    The third set of doors open by sliding.
    The width of the opening is 150cm.
    The third set of doors have a low visual contrast.
  • This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Zone A)

  • The lift surveyed is located along the corridor in Zone A.
  • The distance from the main entrance is 74m.
  • The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 266cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Lift (Zone A - Lift 24)

  • The lift surveyed is located in Zone A, to the right from the Zone A lift.
  • The distance from the Zone A lift is 5m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The first, second, third, and fourth floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 157cm (width) x 277cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system and a visual floor indicator.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • This lift opens directly into the Imperial Private Patients Outpatients and Inpatients departments.

Ward (Imperial Private Healthcare - Inpatients)

  • Ward Information View
    • This is a shared ward.
    • There are 13 side rooms available.
    • There are 13 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is stepped access into this ward.
    • There are 3 steps with handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails do not extend horizontally beyond the first and last step.
    • The steps are clearly marked.
    • The steps are after the department entrance.
      The steps and entrance can be avoided by taking Lift 24 from the first floor of Zone A, which opens directly into Imperial Private Healthcare - Inpatients.
    • There is a buzzer at a height of 146cm.
    • There is a key fob/card reader at a height of 154cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 156cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Reception / Nurses' Station View
    • The height of the desk is 122cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 73cm.
    • The desk has windows.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and armchairs.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor corridor to Zone A.
  • Visiting Hours View

Toilet and Changing Facilities

Seating Area (Waiting Area)

  • The seating area is immediately to the right from the ward entrance, or ahead and to the right from lift 24.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: armchairs.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Bedroom and Ensuite (Room 14)

  • Bedroom Access View
    • The bedroom surveyed is located at the end of the ward corridor.
    • The most accessible route to the bedroom has step-free level access.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 104cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: a chair with armrests, a height adjustable bed, bedside plug sockets and a TV with subtitles.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a low visual contrast.
    • The width of the door opening is 76cm.
    • Internally the door has a medium visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 274cm (width) x 137cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 65cm (from the side of the toilet pan).
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
    • The wash basin has a lever mixer tap.
    • The toilet roll holder has a low visual contrast.
    • The soap dispenser has a low visual contrast.
    • The towel dispenser has a low visual contrast.
    • Additional features include: a mirror, a shelf and an emergency alarm.
    • The ensuite has a clinical waste bin.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.
    • The ensuite has a shower cubicle.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a grab rail for the shower.