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Pharmacy - Outpatients

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Pharmacy - Outpatients)

  • The most accessible route from the Blue Badge bays off Du Cane Road has a very easy slope, uneven surfaces, a dropped kerb and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Pharmacy - Outpatients is via the hospital main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • The Pharmacy - Outpatients is located on the ground floor of the main hospital building, in Zone A.
  • The Pharmacy - Outpatients is approximately 50m from the hospital main entrance.
  • Enter via the hospital main entrance and continue straight ahead, passing the reception desk and carrying onto the main hospital corridor.
    At the main hospital corridor, turn right, then take the next left towards Main Outpatients and Zone A.
    Follow the corridor up a steep slope and enter Zone A.
    The entrance to the Pharmacy - Outpatients is on the right.
  • Internally the most accessible route has a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Du Cane Road)

  • Car Park View
    • The car park is located off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 330cm (width) x 520cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • There is a maximum stay of 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are clearly marked.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of double automatic doors.
    The third set of doors open by sliding.
    The width of the opening is 150cm.
    The third set of doors have a low visual contrast.
  • This entrance brings you in to the ground floor of the main hospital corridor.

Department / Service (Pharmacy - Outpatients)

  • Location and Access View
    • The Pharmacy - Outpatients is located on the ground floor of the main hospital building, in Zone A.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The width of the opening is 220cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located on the ground floor corridor to Zone A.

Counter (Prescription Hand In)

  • The counter is located ahead as you enter the pharmacy.
  • The distance from the Pharmacy - Outpatients entrance is 4m.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring patterned.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • The seating is fixed.

Counter (Prescription Collection)

  • The counter is located to the left as you enter the pharmacy.
  • The distance from the Pharmacy - Outpatients entrance is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring patterned.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Consultation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consultation Room.
  • The room is located on the right as you enter the pharmacy.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.