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Restaurant

Hammersmith Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (The Restaurant)

Parking (Artillery Lane)

  • Car Park View
    • The car park is located off Artillery Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 460cm (width) x 305cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 140cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 13m from the North Entrance - Car Park entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the North Entrance (Car Park).
    • There is a maximum stay of 20 minutes.
  • Public Car Parks View
    • There is a public car park located off Artillery Lane.
    • The name of the car park is Wormwood Scrubs Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (North Entrance - Car Park)

  • This entrance is located at the rear of the hospital.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 139cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 189cm.
  • The second set of doors have a low visual contrast.
  • This entrance brings you into the ground floor of Zone N.

Eating and Drinking (Restaurant)

  • The Restaurant is located on the ground floor of the main hospital building, in Zone N.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • Location and Access View
    • The doors open towards you.
    • The width of the opening is 128cm.
    • There is a similar set of doors on the opposite side of the restaurant.
  • Service View
    • This area has a counter where food and drink can be ordered, a counter where food can be ordered, a buffet counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted, online and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located directly ahead as you enter the food court area.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens and patterned/distracting backgrounds.
    • The height of the tray rail is 76cm.
    • The heights of the counters range from 85cm-90cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.