Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Therapies Outpatients

Hammersmith Hospital, Du Cane Road, London, W12 0HS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Therapies Outpatients)

Parking (Du Cane Road)

  • Car Park View
    • The car park is located off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 330cm (width) x 520cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • There is a maximum stay of 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are clearly marked.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of double automatic doors.
    The third set of doors open by sliding.
    The width of the opening is 150cm.
    The third set of doors have a low visual contrast.
  • This entrance brings you in to the ground floor of the main hospital corridor.

Lift (Zone D)

  • The lift surveyed is located along the corridor in Zone D.
  • The distance from the main entrance is 68m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first, second and third floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 102cm.
  • The internal dimensions of the lift are 112cm (width) x 220cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.

Department / Service (Therapies Outpatients)

  • Location and Access View
    • Therapies Outpatients is located on the third floor of Zone D.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 115cm.
    • There is a push pad or push button to exit at a height of 118cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 5 consultation/medical rooms available.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Therapies Outpatients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the Therapies Outpatients corridor.
    • All toilets with adaptations have a left hand transfer space.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located along the Therapies Outpatients corridor, within the toilet with adaptations.

Reception (Therapies Outpatients)

  • The reception is located to the right from the Therapies Outpatients entrance.
  • The distance from the Therapies Outpatients entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has windows and glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Treatment Rooms)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 3.
  • The room is located along the Therapies Outpatients corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Kitchen (Therapy Assessment Kitchen)

  • The kitchen is located along the Therapies Outpatients corridor.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is available with a clear knee recess.
  • The lowered work surface is 72cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge, a microwave, a kettle and a toaster.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Gym (Gymnasium)

  • The gym is located at the rear of Therapies Outpatients.
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes cable resistance machines.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the Therapies Outpatients corridor.
    • The distance from the Therapies Outpatients entrance is 11m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 316cm (width) x 187cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 87cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.