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Clinic D

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Clinic D)

  • The most accessible route from the Winsland Street Blue Badge parking has a very easy slope, uneven surfaces and a dropped kerb.
  • Access to Clinic D is via the Main Outpatients accessible entrance .
  • There is not a drop-off point at this entrance.
  • Clinic D is located on the second floor of the Main Outpatients building .
  • Clinic D is approximately 5m from the Main Outpatients lifts.
  • Enter via the Main Outpatients building accessible entrance.
    Proceed ahead past the main ground floor seating area, then turn right to the lifts.
    Take a lift to the second floor.
    On exiting the lift, the Surgical Outpatients reception is ahead, which is used by Clinic D.
    The entrance to Clinic D is then to the right from the Surgical Outpatients reception desk.
  • Internally the most accessible route has doors permanently held open, a lift and step-free level access.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets and a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Winsland Street)

Entrance (Main Outpatients Building - Accessible Entrance)

  • This entrance is located at the rear of the Main Outpatients building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 104cm.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.

Lift (Main Outpatients Building - Lift OPD 2)

  • The lift surveyed is located ahead from the accessible entrance, on the right in the ground floor waiting area.
  • The distance from the Main Outpatients building accessible entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 115cm.
  • The internal dimensions of the lift are 146cm (width) x 219cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Reception (Surgical Outpatients)

  • The reception is located ahead from the Main Outpatients lifts.
  • The distance from the Main Outpatients lifts is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 117cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Department / Service (Clinic D)

  • Location and Access View
    • Clinic D is located on the second floor of the Main Outpatients building.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 156cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 6 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • Some seating is fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Clinic D)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the Surgical Outpatients reception desk.
    • The toilet with adaptations has a left hand transfer space.
    • The female step-free toilet facilities are located to the left of the Surgical Outpatients reception desk.
    • The male step-free toilet facilities are located to the right of the Surgical Outpatients reception desk.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations to the right of the Surgical Outpatients reception desk.

Seating Area (Clinic D)

  • Location and Access View
    • The waiting area is immediately through the department doors.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests and chairs with armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consulting Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 7.
  • The room is located off the Clinic D waiting area.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right just before the Antenatal Clinic entrance.
    • The distance from the Main Outpatients lifts is 5m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 96cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 196cm (width) x 186cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 102cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 148cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 113cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.