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Outpatients Pharmacy

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Outpatients Pharmacy)

  • The most accessible route from the Winsland Street Blue Badge parking has a dropped kerb, a very easy slope and uneven surfaces.
  • Access to the Outpatients Pharmacy is via the Main Outpatients building accessible entrance.
  • There is not a drop-off point at this entrance.
  • The Outpatients Pharmacy is located on the ground floor of the Main Outpatients building.
  • The Outpatients Pharmacy is approximately 1m from the Main Outpatients building accessible entrance.
  • Enter via the Main Outpatients building accessible entrance and the pharmacy is immediately on the left.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets, a toilet with adaptations (with transfer on both sides) and a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Winsland Street)

Entrance (Main Outpatients Building - Accessible Entrance)

  • This entrance is located at the rear of the Main Outpatients building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 104cm.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.

Department / Service (Outpatients Pharmacy)

  • Location and Access View
    • The Outpatients Pharmacy is located on the ground floor of the Main Outpatients building.
    • View information on opening times.
    • There is written text and pictorial signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door with a medium visual contrast.
    • The door opens away from you.
    • The width of the opening is 85cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located on the ground floor of the Main Outpatients building, by the main entrance.

Counter (Prescription Hand-In)

  • The counter is located ahead and to the left from the pharmacy entrance.
  • The distance from the pharmacy entrance is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Prescription Collection)

  • The counter is located ahead and to the left from the pharmacy entrance.
  • The distance from the pharmacy entrance is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Interview Room)

  • The room is located to the right of the counters.
  • The distance from the pharmacy entrance is 3m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Seating Area (Pharmacy Waiting Area)

  • The pharmacy waiting area is just outside the pharmacy entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.