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Paterson Ward

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Paterson Ward)

  • The most accessible route from the Paterson building parking has step-free level access and uneven surfaces.
  • Access to Paterson Ward is via the Paterson building main entrance.
  • There is a drop-off point at this entrance.
  • Paterson Ward is located on the first floor of the Paterson building .
  • Paterson Ward is approximately 5m from the Paterson building lifts.
  • Enter via the Paterson building main entrance.
    Proceed ahead past the main reception desk to the lifts.
    Take a lift to the first floor.
    On exiting the lift, turn all the way round to the left and the entrance to Paterson Ward is ahead.
  • Internally the most accessible route has step-free level access and a lift.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Blue Badge Holders and Drop Off Point Only)

  • Car Park View
    • The car park is located in front of the Paterson Building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The surveyed Blue Badge parking bay dimensions are 249cm (width) x 349cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 8m from the Paterson Building main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the Paterson Building main entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.
    • The maximum wait time at the drop-off point is 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located along South Wharf Road.
    • The Blue Badge bays are clearly marked and signposted.

Entrance (Paterson Building - Main Entrance)

  • This entrance is located at the front of the building, off South Wharf Road.
  • The approach to the entrance has uneven surfaces and a bollard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 132cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 113cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Paterson Building.

Lift (Paterson Building - Lifts 42 and 43)

  • The lift surveyed is located ahead as you enter the Paterson Building.
  • The distance from the Paterson Building - Main Entrance is 12m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 124cm.
  • The internal dimensions of the lift are 154cm (width) x 253cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Ward (Paterson Ward)

  • Ward Information View
    • This is a surgical ward.
    • This is a shared ward.
    • There are 3 bays available.
    • There are 2 side rooms available.
    • There are 14 beds in total on the ward.
  • Location and Access View
    • There is pictorial and written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 112cm.
    • There is a key fob/card reader at a height of 115cm.
    • The height of the hand sanitiser is 125cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 156cm.
    • There is a push pad or push button to exit at a height of 113cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Reception / Nurses' Station View
    • The height of the desk is 115cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor of the Queen Elizabeth the Queen Mother building.
  • Visiting Hours View

Toilet and Changing Facilities (Paterson Ward)

Bathroom with Adaptations (Bay A - Shower Room)

  • Location and Access View
    • The bathroom surveyed is located on Bay A.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is written text and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 93cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 280cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 207cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 109cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 169cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a shower seat.
    • The shower seat is 54cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.

Toilet with Adaptations (Bay C - Female - No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located on Bay C.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 93cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 166cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.