Access Guide
Getting To (First Floor Outpatients)
- Access to First Floor Outpatients is via the main hospital entrance.
- There is not a drop-off point at this entrance.
- First Floor Outpatients is located on the first floor of the hospital.
- First Floor Outpatients is approximately 2m from the lift.
- From the main hospital entrance, proceed ahead to the lift.
Take the lift up to the first floor.
As you exit the lift, the entrance to First Floor Outpatients is directly ahead. - Internally the most accessible route has step-free level access and a lift.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab)
Entrance (Main Entrance)
- This entrance is located at the front of the hospital on Marylebone Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 3 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 145cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you in to the ground floor of the main hospital.
Lift (The Western Eye Hospital)
- The lift surveyed is located ahead from the main hospital entrance.
- The distance from the main hospital entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 125cm (width) x 205cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Department / Service (First Floor Outpatients)
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Location and Access
View
- First Floor Outpatients is located on the first floor of the hospital.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- The doors open towards you.
- The width of the opening is 144cm.
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Getting Around
View
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- The following facilities are available for patients: standard toilets.
- The nearest toilet with adaptations is located on the ground floor.
Toilet and Changing Facilities (First Floor Outpatients)
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Toilet Facilities
View
- The male and female step-free toilet facilities are located along the main department corridor.
Reception (First Floor Outpatients)
- The reception is located to the left from the department entrance.
- The distance from the First Floor Outpatients entrance is 4m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the size of the space.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
Consultation / Medical Room (Doctor's Room)
- There are 7 consultation/medical rooms available.
- The room surveyed was; Doctor's Room 3.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 74cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Nurses Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Nurses Room 2.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Visual Fields)
- There is 1 consultation/medical room available.
- The room surveyed was; Visual Fields.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 118cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Imaging Room (Imaging Room)
- The room surveyed was; Imaging Room.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
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Imaging Room
View
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Standard Toilet Facilities (First Floor Outpatients)
- The male and female standard toilet facilities were surveyed.
- The toilets are located along the department corridor.
- The distance from the First Floor Outpatients entrance is 10m.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 65cm.
- Internally the door has a high visual contrast.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.