Access Guide
Getting To (Macular Clinic - Photography Suite and Minor-Ops)
- Access to Macular Clinic - Photography Suite and Minor-Ops is via the main hospital entrance.
- There is not a drop-off point at this entrance.
- Macular Clinic - Photography Suite and Minor-Ops is located on the lower ground floor of the hospital.
- Macular Clinic - Photography Suite and Minor-Ops is approximately 2m from the lift.
- From the main hospital entrance, proceed ahead to the lift.
Take the lift down to the lower ground floor.
As you exit the lift, the entrance to the Macular Clinic - Photography Suite and Minor-Ops is directly ahead. - Internally the most accessible route has step-free level access and a lift.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab)
Entrance (Main Entrance)
- This entrance is located at the front of the hospital on Marylebone Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 3 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 145cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you in to the ground floor of the main hospital.
Lift (The Western Eye Hospital)
- The lift surveyed is located ahead from the main hospital entrance.
- The distance from the main hospital entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 125cm (width) x 205cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Department / Service (Macular Clinic - Photography Suite and Minor-Ops)
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Location and Access
View
- Macular Clinic - Photography Suite and Minor-Ops is located on the lower ground floor of the hospital.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- The doors open towards you.
- The width of the opening is 136cm.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: There is a slight ramp to access waiting area A, the procedure rooms, the imaging room and the vision lanes – assessment area as part of Macular Clinic - Photography Suite and Minor-Ops.
- Access throughout may include doors permanently held open and narrow walkways.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
- Some seating and tables are fixed.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The following facilities are available for patients: a toilet with adaptations and standard toilets.
Toilet and Changing Facilities (Macular Clinic - Photography Suite and Minor-Ops)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within Waiting Area A.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located along the lower ground floor corridor.
Reception (Macular Clinic - Photography Suite and Minor-Ops)
- The reception is located to the right from the department entrance.
- The distance from the Macular Clinic - Photography Suite and Minor-Ops department entrance is 5m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 72cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Seating Area (Waiting Area A)
- Waiting Area A is located along the department corridor.
- The most accessible route has a slight ramp or slope and narrow walkways.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The width of the opening is 126cm.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Waiting Area B)
- Waiting Area B is located along the department corridor.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
- There is a single manual door with a medium visual contrast.
- The door is permanently held open.
- The width of the opening is 78cm.
- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- All tables and some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Minor-Ops - Waiting Room)
- The Minor-Ops - Waiting Room is located along the department corridor.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
- The width of the opening is 116cm.
- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Consultation Rooms)
- There is 1 consultation/medical room available.
- The room surveyed was; Consultation Rooms.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door has an open extension leaf.
- The door is permanently held open.
- The width of the opening is 144cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There are 5 bays within the Consultation Rooms.
Consultation / Medical Room (Procedure Rooms)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Procedure Room 1.
- The room is located along the department corridor.
- The most accessible route to the room has a slight ramp or slope and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and height adjustable chairs.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Visual Lanes - Assessment Area)
- There is 1 consultation/medical room available.
- The room surveyed was; Visual Lanes - Assessment Area.
- The room is located at the rear of Waiting Area A.
- The most accessible route to the room has a slight ramp or slope, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 128cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Preparation Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Preparation Room.
- The room is located off Waiting Area A.
- The most accessible route to the room has a slight ramp or slope, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 70cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Imaging Room (Imaging Room)
- The room surveyed was; Imaging.
- The room is located along the department corridor.
- The most accessible route to the room has a slight ramp or slope and narrow walkways.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Photography Suite)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Photography Suite.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and height adjustable chairs.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Minor-Ops - Preparation Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Offices - Staff Only.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Minor-Ops Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Offices.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Waiting Area A - Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located within Waiting Area A.
- The distance from the Waiting A entrance is 3m.
- The most accessible route to the toilet has a slight ramp or slope, doors permanently held open and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 177cm (width) x 272cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 64cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 122cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
