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Macular Clinic - Photography Suite and Minor-Ops

Western Eye Hospital , 153-173 Marylebone Road, Marylebone, London, NW1 5QH

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Access Guide

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Getting To (Macular Clinic - Photography Suite and Minor-Ops)

  • Access to Macular Clinic - Photography Suite and Minor-Ops is via the main hospital entrance.
  • There is not a drop-off point at this entrance.
  • Macular Clinic - Photography Suite and Minor-Ops is located on the lower ground floor of the hospital.
  • Macular Clinic - Photography Suite and Minor-Ops is approximately 2m from the lift.
  • From the main hospital entrance, proceed ahead to the lift.
    Take the lift down to the lower ground floor.
    As you exit the lift, the entrance to the Macular Clinic - Photography Suite and Minor-Ops is directly ahead.
  • Internally the most accessible route has step-free level access and a lift.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab)

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital on Marylebone Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 3 steps with a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 145cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 133cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you in to the ground floor of the main hospital.

Lift (The Western Eye Hospital)

  • The lift surveyed is located ahead from the main hospital entrance.
  • The distance from the main hospital entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 125cm (width) x 205cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Department / Service (Macular Clinic - Photography Suite and Minor-Ops)

  • Location and Access View
    • Macular Clinic - Photography Suite and Minor-Ops is located on the lower ground floor of the hospital.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a medium visual contrast.
    • The doors open towards you.
    • The width of the opening is 136cm.
  • Getting Around View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: There is a slight ramp to access waiting area A, the procedure rooms, the imaging room and the vision lanes – assessment area as part of Macular Clinic - Photography Suite and Minor-Ops.
    • Access throughout may include doors permanently held open and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • Some seating and tables are fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Macular Clinic - Photography Suite and Minor-Ops)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located within Waiting Area A.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located along the lower ground floor corridor.

Reception (Macular Clinic - Photography Suite and Minor-Ops)

  • The reception is located to the right from the department entrance.
  • The distance from the Macular Clinic - Photography Suite and Minor-Ops department entrance is 5m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 72cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Seating Area (Waiting Area A)

  • Waiting Area A is located along the department corridor.
  • The most accessible route has a slight ramp or slope and narrow walkways.
  • There is step-free level access into this area.
  • There are double manual doors with a low visual contrast.
  • The doors open away from you.
  • The width of the opening is 126cm.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Seating Area (Waiting Area B)

  • Waiting Area B is located along the department corridor.
  • The most accessible route has step-free level access and narrow walkways.
  • There is step-free level access into this area.
  • There is a single manual door with a medium visual contrast.
  • The door is permanently held open.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • All tables and some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Seating Area (Minor-Ops - Waiting Room)

  • The Minor-Ops - Waiting Room is located along the department corridor.
  • The most accessible route has step-free level access and narrow walkways.
  • There is step-free level access into this area.
  • The width of the opening is 116cm.
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • The chairs are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Rooms)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consultation Rooms.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door has an open extension leaf.
  • The door is permanently held open.
  • The width of the opening is 144cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are 5 bays within the Consultation Rooms.

Consultation / Medical Room (Procedure Rooms)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Procedure Room 1.
  • The room is located along the department corridor.
  • The most accessible route to the room has a slight ramp or slope and narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Visual Lanes - Assessment Area)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Visual Lanes - Assessment Area.
  • The room is located at the rear of Waiting Area A.
  • The most accessible route to the room has a slight ramp or slope, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 128cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Preparation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Preparation Room.
  • The room is located off Waiting Area A.
  • The most accessible route to the room has a slight ramp or slope, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 70cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Imaging Room (Imaging Room)

  • The room surveyed was; Imaging.
  • The room is located along the department corridor.
  • The most accessible route to the room has a slight ramp or slope and narrow walkways.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door opens inwards.
    • The width of the opening is 76cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
    • Furniture available in the room includes: desks.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.

Consultation / Medical Room (Photography Suite)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Photography Suite.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Minor-Ops - Preparation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Offices - Staff Only.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Minor-Ops Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Offices.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Toilet with Adaptations (Waiting Area A - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located within Waiting Area A.
    • The distance from the Waiting A entrance is 3m.
    • The most accessible route to the toilet has a slight ramp or slope, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 177cm (width) x 272cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 64cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 122cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.