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Pharmacy

Western Eye Hospital, 153-173 Marylebone Road, Marylebone, London, NW1 5QH

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Access Guide

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Getting To (Pharmacy)

  • Access to the Pharmacy is via the main hospital entrance.
  • There is not a drop-off point at this entrance.
  • The Pharmacy is located on the ground floor of the hospital.
  • The Pharmacy is approximately 2m from the main hospital entrance.
  • Enter via the main hospital entrance.
    The Pharmacy is located immediately to the left.
  • Internally the most accessible route has step-free level access.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab)

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital on Marylebone Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 3 steps with a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 145cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 133cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you in to the ground floor of the main hospital.

Counter (Pharmacy)

  • The counter is located to the left from the main hospital entrance.
  • The distance from the main hospital entrance is 2m.
  • There is step-free level access to the counter.
  • The height of the counter is 108cm.
  • There is not a lowered section at the counter.
  • The counter has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.