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Imperial War Museum London - Level 4

Lambeth Road, London, SE1 6HZ

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About this venue

Founded during the First World War, IWM London gives voice to the extraordinary experiences of ordinary people forced to live in a world torn apart by conflict. From the wonder of its world-famous atrium to the countless discoveries on each of its six floors, it is a place filled with the power to move, surprise and inspire.

Access Guide

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Introduction - Imperial War Museum London

  • Founded during the First World War, IWM London gives voice to the extraordinary experiences of ordinary people forced to live in a world torn apart by conflict. From the wonder of its world-famous atrium to the countless discoveries on each of its six floors, it is a place filled with the power to move, surprise and inspire.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the venue prior to visiting on 020 7416 5000.
  • If you require assistance for your visit, please call the venue on 020 7416 5000 or for help during your visit please ask the information desk on Level 0.
  • Portable, lightweight folding stools are available from the Information Desk on Level 0.

Other Floors (Central)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located in Witnesses to War.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 0, 1, 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Level 0 to Level 1)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the front of the museum, leading to and from the north entrance area.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 0 and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Rear)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear of Witnesses to War.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 0, 1, 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There are three handrails at height of 80cm, 90cm and 100cm.

Lift (0, 1, 2, 3, 4 and 5 - Standard Lift)

  • There is a lift for public use.
  • The lift is located to the rear of the building.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (0, 1, 2, 3, 4 and 5 - Standard Lift)

  • There is a lift for public use.
  • The lift is located to the rear of the building.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Roof Terrace Event Space

  • The Roof Terrace is located to the front of the building on the fourth floor.
  • The Roof Terrace is a level area with no trip hazards.
  • The surface of the terrace is concrete which is shiny and may appear slippery.

Lift (Level 3 to 4- Standard Lift)

  • There is a lift for public use.
  • The lift is located in centre of the Gallery.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 45m (49yd 8in) from the gallery entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 3 and 4.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 212cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located on Levels 0, 1, 2 and 3.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on Level 0.

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