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Audiology / Hearing Aid Department

Kettering General Hospital, Rothwell Road, Kettering, NN16 8UZ

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Access Guide

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Getting To (Audiology / Hearing Aid Department)

Parking (Area A Car Park)

  • Car Park View
    • The car park is located on the left side of the hospital grounds, along Rothwell Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 520cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 20m from the area A entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the end of the car park, opposite the area A entrance.

Entrance (Area A Entrance)

  • This entrance is located on the left side of the hospital, along Rothwell Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 117cm.
  • The height of the hand sanitiser is 142cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 112cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 111cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the lower ground floor of the hospital, within area A.

Department / Service (Audiology / Hearing Aid Department)

  • Location and Access View
    • the Audiology / Hearing Aid Department is located on the ground floor of Area A.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 107cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The doors are permanently held open.
    • The width of the opening is 78cm.
    • There is a push pad or push button to exit at a height of 125cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • The nearest toilet with adaptations is located at the end of the Area A corridor.

Reception (Audiology / Hearing Aid Department Reception)

  • The reception is located ahead as you enter the Audiology / Hearing Aid Department.
  • The distance from the Audiology / Hearing Aid Department entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • There is not a lowered section at the desk.
  • The reception has windows, glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Room (Audiology Waiting Room)

  • The room is located opposite the entrance to the Audiology / Hearing Aid Department.
  • The distance from the Audiology / Hearing Aid Department entrance is 2m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The door requires effort to open.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Soundproof Booth 3)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Soundproof Booth 3.
  • The room is located on the left as you enter the Audiology / Hearing Aid Department.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is stepped access into the room.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 3cm.
  • There is a single manual door with a low visual contrast.
  • The door opens outwards.
  • The door is easy to open.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.