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ENT Department

Kettering General Hospital, Rothwell Road, Kettering, NN16 8UZ

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Access Guide

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Getting To (ENT Department)

Parking (Area A Car Park)

  • Car Park View
    • The car park is located on the left side of the hospital grounds, along Rothwell Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 520cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 20m from the area A entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the end of the car park, opposite the area A entrance.

Entrance (Area A Entrance)

  • This entrance is located on the left side of the hospital, along Rothwell Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 117cm.
  • The height of the hand sanitiser is 142cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 112cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 111cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the lower ground floor of the hospital, within area A.

Lift (Cave Block Lift)

  • The lift surveyed is located ahead as you enter the hospital via the Cave Block entrance.
  • The distance from the Cave Block entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • The basement, lower ground, ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 131cm.
  • The internal dimensions of the lift are 156cm (width) x 238cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Entrance (ENT Department Entrance)

  • This entrance is located ahead as you exit the lift on the first floor of area A.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 136cm.
  • The height of the hand sanitiser is 138cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 134cm.

Department / Service (ENT Department)

  • Location and Access View
    • The ENT Department is located on the first floor of area A.
    • There is no signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 131cm.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 156cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (ENT Department)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the end of the ENT Department corridor, on the right.
    • The toilet with adaptations has a transfer space on both sides.
    • The shared step-free standard toilet facilities are located at the end of the ENT Department corridor, on the right.
    • The shared step-free standard toilet facilities are located within room 1.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located at the end of the ENT Department corridor, on the right, within the toilet with adaptations.

Reception (ENT Department Reception)

  • The reception is located ahead as you enter the ENT Department.
  • The distance from the ENT Department entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is not a lowered section at the desk.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Adults Waiting Room)

  • Location and Access View
    • The adult waiting room is located at the front of the ENT Department corridor, on the left.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 407cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Children's Waiting Room)

  • Location and Access View
    • The children's waiting room is located halfway along the ENT Department corridor, on the left.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 395cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Quiet Room)

  • The room is located at the front of the ENT Department corridor, on the right.
  • The distance from the ENT Department entrance is 10m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Clinic Room 0)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 0.
  • The room is located halfway along the ENT Department corridor, on the right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 130cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 2)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Room 2.
  • The room is located towards the end of the ENT Department corridor, on the left.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is tactile and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 4)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Room 4.
  • The room is located at the end of the ENT Department corridor, on the left.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is tactile and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 195cm.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located at the end of the ENT Department corridor, on the right.
    • The distance from the ENT Department entrance is 30m.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 181cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 62cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 69cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 71cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.