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Main Outpatients

Kettering General Hospital, Rothwell Road, Kettering, NN16 8UZ

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Access Guide

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Getting To (Main Outpatients)

  • This route starts at Car Park A.
  • The most accessible route from here has step-free access via ramp.
  • The ramp has a steep gradient.
  • This route also has uneven surfaces, a dropped kerb with tactile paving and a dropped kerb without tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via Area B / Urgent Care entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located on the ground floor of Area B, at the rear of the Area B / Urgent Care entrance foyer.
  • The department is approximately 45m from the Area B / Urgent Care entrance.
  • Enter the hospital via the Area B / Urgent Care entrance and proceed along the corridor ahead.
  • Turn left into the MIaMI entrance and follow the corridor ahead to the end.
  • The entrance to Main Outpatients is located straight ahead.
  • This route to the department has step-free level access.
  • Doors are held open along this route.
  • Some flooring is shiny and patterned along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Car Park A)

  • Car Park View
    • The car park is located at the front of the hospital grounds, accessed via entrance 1 along Haweswater Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 506cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 110m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes.
    • There are 5 parent and baby bays available on the left side of the car park.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the rear of the car park.

Entrance (Area B / Urgent Care Entrance)

  • This entrance is located at the front of the hospital, on the left side.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 142cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door is permanently held open.
  • The width of the opening is 123cm.
  • The second door has a medium visual contrast.
  • The minimum width between the fixed barriers is 280cm.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital, within area B.

Entrance (MIaMI Entrance)

  • This entrance is located at the rear of the Area B / Urgent Care entrance foyer.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door is permanently held open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 85cm.
  • The door has a medium colour contrast.
  • There is a push pad or push button to exit at a height of 124cm.

Department Service (Main Outpatients)

  • Location and Access View
    • Main Outpatients is located on the ground floor of Area B, at the rear of the Area B / Urgent Care entrance foyer.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 84cm.
    • The door has a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • Access throughout may include narrow walkways.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.

Reception (Main Outpatient Reception)

  • Location View
    • The reception is located halfway along the Main Outpatients corridor, on the left.
    • The distance from the Main Outpatients entrance is 15m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 90cm.
    • There is not a lowered section at the desk.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is not space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.

Room (Quiet Room)

  • The room is located to the right as you enter the Main Outpatients.
  • The distance from the Main Outpatients entrance is 4m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: armchairs and sofas.
  • Furniture available in this room includes: coffee tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 22)

  • The room surveyed was 22.
  • The room is located towards the end of the Main Outpatients corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 178cm.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 23)

  • The room surveyed was 23.
  • The room is located halfway along the Main Outpatients corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 26)

  • The room is located at the end of the corridor opposite reception.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 178cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (No Lateral Transfer)

  • Location View
    • The toilet surveyed is located ahead and to the left as you enter the Main Outpatients department.
    • The distance from the Main Outpatients entrance is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 120cm (width) x 266cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a pull chain flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There are horizontal grab rails on both sides of the toilet.
    • The horizontal grab rails have a high colour contrast.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the left as you face the toilet.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 161cm from the floor.
    • The height of the baby change facility when in use is 108cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.