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Outpatients and Scan Department

Kettering General Hospital, Rothwell Road, Kettering, NN16 8UZ

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Access Guide

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Getting To (Outpatients and Scan Department)

Parking (Rockingham Wing Car Park)

  • Car Park View
    • The car park is located in front of the Rockingham Wing.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 452cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 5m from the Rockingham Wing entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the car park.

Entrance (Rockingham Wing Entrance)

  • This entrance is located at the front of the Rockingham Wing building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 116cm.
  • The doors have a low visual contrast.
  • There is an identical set of doors on the opposite side of the foyer.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 173cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Outpatients and Scan Department Entrance)

  • This entrance is located ahead and to the right as you enter the Rockingham Wing.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 126cm.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 172cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 136cm.

Department / Service (Outpatients and Scan Department)

  • Location and Access View
    • The Outpatients and Scan Department is located ahead and to the right as you enter the Rockingham Wing.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • The flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Outpatients and Scan Department)

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • Toilets with adaptations are located at the end of the corridor that is at the front of the Outpatients and Scan Department and within the Willow Suite.
    • The toilets with adaptations have no transfer space available.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located at the end of the Outpatients and Scan Department corridor, within the Willow Suite.

Reception (Out-patients Reception)

  • The reception is located ahead and to the right as you enter the Outpatients and Scan Department.
  • The distance from the Outpatients and Scan Department entrance is 7m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Reception (Ultrasound Reception)

  • The reception is located ahead and to the left as you enter the Outpatients and Scan Department.
  • The distance from the Outpatients and Scan Department entrance is 9m.
  • There is step-free level access to reception.
  • The height of the reception desk is 91cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Reception Waiting Area)

  • Location and Access View
    • The reception's waiting area is located ahead and on the left as you enter the Outpatients and Scan Department.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Patient Waiting Area)

  • Location and Access View
    • The patient waiting area is located at the end of the Outpatients and Scan Department corridor.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 153cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Treatment)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment.
  • The room is located at the end of the Outpatients and Scan Department.
  • The most accessible route to the room has step-free level access, manual doors and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is wall mounted and height adjustable.
  • The length of the treatment table is 127cm.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 5)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Room 5.
  • The room is located towards the end of the Outpatients and Scan Department corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Changing Room (Patient Change)

  • The changing room surveyed is located at the end of the Outpatients and Scan Department corridor, within the Willow Suite.
  • The distance from the Outpatients and Scan Department entrance is 30m.
  • The most accessible route to the changing room has step-free level access, manual doors, doors permanently held open and narrow walkways.
  • There is step-free level access into the changing room.
  • The width of the door opening is 66cm.
  • Facilities in the changing room include: a changing table/bench.
  • Additional features include: an assistance bell.
  • The changing room has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Imaging Room (Room 1 - Ultrasound)

  • The room surveyed was; Room 1 - Ultrasound.
  • The room is located at the front of the Outpatients and Scan Department corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door opens inwards.
    • The door requires effort to open.
    • The width of the opening is 74cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in the room includes: chairs without armrests.
    • Furniture available in the room includes: desks.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Imaging Room (Room 3 - Midwife Sonography Scan Room)

  • The room surveyed was; Room 3 - Midwife Sonography Scan Room.
  • The room is located halfway along the Outpatients and Scan Department corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens inwards.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing at a fixed height.
    • The length of the treatment table is 182cm.
    • Seating available in the room includes: chairs without armrests.
    • Furniture available in the room includes: desks.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (No Lateral Transfer)

  • Location and Access View
    • The toilet surveyed is located at the end of the corridor that is at the front of the Outpatients and Scan Department.
    • The distance from the Outpatients and Scan Department entrance is 20m.
    • The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 74cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 109cm (width) x 310cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the left as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a low visual contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 78cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.