Access Guide
Getting To (Willow Ward)
- The most accessible route from the Rockingham Wing Car Park has step-free level access.
- View further information about parking at the hospital (opens new tab).
- Access to the Willow Ward is via the Rockingham Wing entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Willow Ward is located at the rear of the Outpatients and Scan Department.
- The Willow Ward is approximately 45m from the Rockingham Wing entrance.
- Enter the Rockingham Wing and proceed straight ahead to the end of the corridor.
- Turn right into the Outpatients and Scan Department entrance and follow the corridor as it turns to the left.
- Continue to the end of the corridor and the entrance to the Willow Ward is located on the left.
- Internally the most accessible route has step-free level access and manual doors.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Rockingham Wing Car Park)
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Car Park
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- The car park is located in front of the Rockingham Wing.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 452cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 131cm.
- The nearest designated bay is 5m from the Rockingham Wing entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the car park.
Entrance (Rockingham Wing Entrance)
- This entrance is located at the front of the Rockingham Wing building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 116cm.
- The doors have a low visual contrast.
- There is an identical set of doors on the opposite side of the foyer.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 173cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Outpatients and Scan Department Entrance)
- This entrance is located ahead and to the right as you enter the Rockingham Wing.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 126cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 172cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 136cm.
Department / Service (Willow Ward)
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Location and Access
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- The Willow Ward is located at the rear of the Outpatients and Scan Department.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is an intercom at a height of 126cm.
- The height of the hand sanitiser is 104cm.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 168cm.
- There is an intercom to exit that is 117cm high.
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Getting Around
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- There is step-free level access throughout.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 5 consultation/medical rooms available.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- The following facilities are available for patients: a washroom.
- The nearest toilet with adaptations is located to the left as you enter the Rockingham Wing.
Consultation / Medical Room (Bay 2)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Bay 2.
- The room is located ahead and to the left as you enter the Willow Ward.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Imaging Room (Side Room 2)
- The room surveyed was; Side Room 2.
- The room is located at the end of the Willow Ward corridor, on the left.
- The most accessible route to the room has step-free level access.
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Imaging Room
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- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 171cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bathroom with Adaptations (Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located ahead and to the right as you enter the Willow Ward.
- The distance from the Willow Ward entrance is 7m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 74cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 185cm (width) x 479cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a low visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 110cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 47cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
