You are on Conference Facilities Introduction. Skip to the next section.

Conference Facilities Introduction

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• Related Access Guide(s) View
  • For the Holiday Inn Rochester - Chatham AccessAble access guide please click here (new tab).
  • For the Holiday Inn Rochester - Chatham - Leisure Facilities AccessAble access guide please click here (new tab).
• Conference Facilities Information View
  • The conference facilities are located on the ground floor of the hotel, in the corridor to the right of the reception lobby.
  • Currently not in use as a conference centre.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • This hotel is located on the outskirts of Rochester and Chatham, just off Junction 3 of the M2. The hotel is located on the A229.
  • This hotel has a car park which is free for all users.
• By Bus View
  • There is a bus stop within 150 metres of the hotel.
  • The nearest bus stop is located outside the hotel on the A229, approximately 91m from the hotel.
  • For more information on buses in Kent and Surrey please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Chatham.
  • Chatham Station is situated in the centre of Chatham, located approximately 3.5 miles from the hotel. There are bus and taxi routes to the hotel from the station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• Staff do not receive deaf awareness training.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print on request.
• There is an assistance dog toilet or toileting area at the venue/near by.
• The assistance dog toilet or toileting area is located on the grass areas surrounding the hotel.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact the hotel reception.

You are on Parking (Hotel Car Park). Skip to the next section.

Parking (Hotel Car Park)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located in front of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is also an overflow car park for visitors.
  • Additional car parking for guests is available at the front right of the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 312cm x 495cm (10ft 3in x 16ft 3in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 32m (34yd 2ft) from the Blue Badge car park entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • Please register you car at reception to gain free parking.

You are on Parking (Hotel and Leisure Facilities Car Park). Skip to the next section.

Parking (Hotel and Leisure Facilities Car Park)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located to the right of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 262cm x 585cm (8ft 7in x 19ft 2in).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 32m (34yd 2ft) from the hotel main entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • Please register you car at reception to gain free parking.

You are on Outside Access (Hotel Main Entrance). Skip to the next section.

Outside Access (Hotel Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a slope with a very easy incline.

You are on Step(s) (Hotel Main Entrance). Skip to the next section.

Step(s) (Hotel Main Entrance)

• There is a/are step(s) located to the left as you enter the hotel, leading to the hotel reception lobby.
• The step(s) is/are used to access the main hotel.
• There is/are 9 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.

You are on Lift (Hotel Main Entrance). Skip to the next section.

Lift (Hotel Main Entrance)

• There is a lift for public use.
• The lift is located to the left as you enter the hotel, leading to the hotel reception lobby.
• The lift is clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the hotel main entrance.
• The lift is a stair lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The dimensions of the lift are 82cm x 95cm (2ft 8in x 3ft 1in).
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • There is a call bell at the top of the steps to gain assistance.
  • The height of the bell is 129cm.

You are on Entrance (Hotel Lobby Internal Entrance). Skip to the next section.

Entrance (Hotel Lobby Internal Entrance)

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• Entrance View
  • This information is for the entrance located to the left as you enter either of the hotel entrances.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the majority of the building, via lift.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is tiles, carpet and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in reception, the bar and restaurant areas.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a portable loop.
  • There is a portable hearing loop available from the reception desk that can be used in all areas of the hotel.

You are on Entrance (Conference/Meeting Facilities Entrance). Skip to the next section.

Entrance (Conference/Meeting Facilities Entrance)

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• Entrance View
  • This information is for the entrance located on the ground floor, in the corridor to the right of the hotel reception lobby.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 79cm.

You are on Reception (Conference/Meeting Facilities). Skip to the next section.

Reception (Conference/Meeting Facilities)

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• Reception View
  • The reception point is located ahead as you enter the conference/meeting facilities entrance.
  • The reception point is approximately 3m (3yd 10in) from the conference/meeting facilities entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Conference / Meeting Facilities (Dakota Room). Skip to the next section.

Conference / Meeting Facilities (Dakota Room)

• Conference/meeting facilities are available.
• The conference/meeting facilities are located on the ground floor, in the corridor to the right of the hotel reception lobby.
• There is step-free access to the conference/meeting facilities.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is a hearing assistance system for the room(s) available on request.
• There is a/are chair(s) with armrests on both sides within the room(s).
• There is sufficient space for a wheelchair user to manoeuvre within the room(s).
• The lighting levels in the room(s) are good.

You are on Conference / Meeting Facilities (Spitfire Room). Skip to the next section.

Conference / Meeting Facilities (Spitfire Room)

• Conference/meeting facilities are available.
• The conference/meeting facilities are located on the ground floor, in the corridor to the right of the hotel reception lobby.
• There is step-free access to the conference/meeting facilities.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is a hearing assistance system for the room(s) available on request.
• There is a/are chair(s) with armrests on both sides within the room(s).
• There is sufficient space for a wheelchair user to manoeuvre within the room(s).
• The lighting levels in the room(s) are good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the ground floor, along the corridor to the rear right of the reception lobby.
  • This accessible toilet is approximately 17m (18yd 1ft) from the hotel lobby internal entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 96cm.
  • The dimensions of the accessible toilet are 166cm x 195cm (5ft 5in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 101cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 89cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is low.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is low.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor, along the corridor to the rear right of the reception lobby.
  • The female and male toilets are approximately 12m (13yd 4in) from the hotel lobby internal entrance.
  • There is step-free access into the female and male toilet(s).
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.