Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Henriette Raphael Building

Guy's Campus, Newcomen Street, London, SE1 1UL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • Building View
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the ground floor in the centre of the building.
    • Female standard toilet facilities are located on the ground floor via stepped access to the left of the building. There are also female standard toilets via lift on floors near Stair 4 landings, and to the rear of the building near Stair 6 landings.
    • Male standard toilet facilities are located on the ground floor via stepped access to the left of the building. There are also male standard toilets via lift on floors near Stair 4 landings, and to the rear of the building near Stair 6 landings.

Rooms and Spaces Links

Getting Here (Guy's Campus)

Useful Information

Building Parking

  • The building does not have its own dedicated parking.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, opposite New Hunt's House.
    • This entrance gives access to the ground floor.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 3in).
    • The main door(s) open(s) towards you (pull).
    • There is a push pad/button to enter the main automatic doors.
    • The entry push pad or push button is 82cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 95cm.
  • Comments View
    • The push pad was not working at the time of survey.

Reception

  • Reception View
    • The reception point is located ahead after the main entrance.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 73cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is carpet and stone.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is step-free access throughout the majority of the building, via lift.
    • There is sloped/ramped access to the rear of the ground floor, after reception.
    • There is stepped access to the student services, chaplaincy, disability advisory service and careers and employability.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is vinyl and laminate.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in all corridors/walkways.
    • There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.

Entrance (Hodgkin Building)

  • Entrance View
    • This information is for the entrance located left from the lift on the first floor of the Hodgkin Building, along the corridor to the end.
    • This entrance gives access to the first floor.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Henriette Raphael'.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 105cm.
  • Comments View
    • There are also entrances on other floors with stepped access.

Step(s) (Ground Floor Level Change)

  • Stepped Level Change 1 View
    • There is a/are step(s) located to the right after reception.
    • The step(s) is/are used to access Student Services, Disability Advisory Service and Chaplaincy.
    • There is/are 7 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • There is a platform lift to overcome the step(s).

Lift (Ground Floor Level Change)

  • The lift is located to the right after reception.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • The lift is a platform lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The platform lift accesses a small level change.
  • The weight limit for the lift is 225kg.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is medium.
  • The colour contrast between the external lift control plate and the wall is medium.
  • The dimensions of the lift are 78cm x 125cm.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are moderate to good.

Ramp(s) or Slope(s) (Ground Floor)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located straight ahead after reception.
    • The ramp/slope is used to access rear ground floor services including the restaurant.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 110cm (3ft 7in).
    • The lighting levels at the ramp/slope are good.

Eating and Drinking (Henri's Deli)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the left after reception.
    • There is step-free access to the café.
    • There is a single manual door and a double manual door with one locked leaf which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and table service (on request only).
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
    • There is not a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is not a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 74cm.
    • The surface height of the lowest table is 40cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also coffee tables and sofas.
    • The type of flooring in this area is laminate.
    • The lighting levels are good.
    • There is an additional seating area (photograph 9) after the first door, accessed by three deep steps which are well marked.
  • Comments View
    • Opening times are Monday to Friday 08:00 – 16:00
    • Online menus are available via QR codes on the tables.

Eating and Drinking (Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the ground floor to the rear of the building, after the ramp.
    • There is ramped/sloped access to the restaurant.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus, written wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The height of the tray counter/rail is 85cm.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
  • Self-Service Counter(s) View
    • The height of the counter is 91cm.
    • The height of the tray counter/rail is 85cm.
  • Payment Counter View
    • The height of the counter is 91cm.
    • The height of the lowered section at the counter is 85cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 69cm.
    • The distance between the floor and the underside of the highest dining table is 73cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also long tables and bench seats.
    • The type of flooring in this area is laminate.
    • The lighting levels are moderate to good.
  • Comments View
    • The restaurant is open for vending and seating 08:00 – 18:00.
    • The restaurant is open for lunch 11:45 – 14:30.
    • Online menus are available via QR codes on the tables.

Other Floors (Stair 4)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the left from reception.
    • The stairs are approximately 6m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are Careers & Employability, which is just off the landing between floors G, 1 (photographs 5, 6, 7). After the first flight of steps, the handrail is only on the right side going up (photograph 9).
  • Comments View
    • There is access to Stair 5 off landings from the first floor upwards.
    • Stair 5 leads to other floors, and entrances to the Hodgkins Building.

Other Floors (Stair 6)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located ahead from reception, along the corridor, before the restaurant.
    • The stairs are approximately 35m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, light, single doors to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are offices on the fifth floor.
  • Comments View
    • The first flight of 16 steps are well marked.
    • The first flight of 16 steps have a handrail on one side only.
    • The first 6 steps of the first flight have a handrail only on the right side going up (photograph 1).
    • Steps 7 to 14 of the first flight have a handrail only on the left side going up (photograph 5).
    • Steps 15 to 16 of the first flight have no handrail.
    • The second flight of 15+ steps to the first floor have a handrail on both sides (photographs 6 and 8).
    • Flights from the first floor upwards have a handrail only on the left side going up (photograph 9).

Lift

  • The lift is located to the left of reception.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 7m (7yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3 and 4.
  • The weight limit for the lift is 750kg.
  • There are manual, heavy, single doors to access the lift lobby from the first floor upwards.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 76cm.
  • The dimensions of the lift are 103cm x 177cm.
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • There is a/are similar lift(s) available.
  • There is a platform lift to the right after reception.

Accessible Toilet(s) (Right Transfer Ground Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead from reception, down the ramp, then to the right.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • There is ramped/sloped access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 96cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 159cm x 242cm (5ft 3in x 7ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 99cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Step(s) (Standard Toilets Ground Floor)

  • Stepped Level Change 1 View
    • There is a/are step(s) located to the left after reception.
    • The step(s) is/are used to access the ground floor standard toilets.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low to moderate.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located ahead from reception, on the left.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The female and male toilets are located right from the lift, then left, through the door.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 10m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
  • Comments View
    • There are also female and male standard toilets via lift near Stair 4 landings, and to the rear of the building near Stair 6 landings.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located right from the lift, then left, through the door.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 10m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
  • Comments View
    • There are additional standard toilets to the left of the building, past the restaurant.
    • There is not step free access to the additional standard toilets.
    • The additional standard toilets are accessed via 9 steps, which are well marked.