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Shepherd's House including Chantler SaIL Centre

Guy's Campus, Newcomen Street, London, SE1 1UL

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Access Guide

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Overview

Getting Inside

  • The approach to the building is sloped.
  • The slope has a slight gradient.
  • The most accessible entrance surveyed was around to the right-hand side of the building, off Collingwood Street.
  • This entrance gives access to the Ground Level.
  • There is step-free access via a steep ramp at the most accessible entrance.
  • There is stepped access at the main entrance.
  • There are 4 other entrances.
  • 4 of the other entrances have step-free level access via lift.
  • The 4 other entrances are internally from within the Henriette Raphael Building adjacent.
  • The entrances on Floors 1 to 4 of the Henriette Raphael Building provide access to Levels 1 to 4 of Shepherd's House respectively.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: rooms SHE 212 to SHE 214 on Level 2, rooms SHE 313 to SHE 328 on Level 3, and rooms SHE 414 to SHE 425 on Level 4.
    • These steps can be overcome by using the internal entrances on Floor 2, Floor 3, and Floor 4 of the Henriette Raphael Building adjacent.
    • Additional areas also accessed by steps include: an additional staircase on Level 4 for access to room SHE 413.
    • The following areas have step-free access via slopes: rooms SHE 415 to SHE 417 if using the step-free entrance on Floor 4 of the Henriette Raphael Building adjacent, otherwise access to these rooms from within Shepherd's House is stepped only.
  • Circulation View
    • There are manual doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels were even at the time of the survey.

Rooms and Services in the Building

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located on the Ground Level, Level LG1, and Level 3.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located on the Ground Level within the male standard toilets, and on Level 1 within the female and male standard toilets.
    • Shared step-free standard toilet facilities are located on Level LG1 within room SHE LG109, and on Level 2 off the main access corridor towards the rear of the building.
    • Female and male step-free standard toilet facilities are located on the Ground Level, and on Levels 1 and 4 off the main access corridor towards the rear of the building.
    • Female standard toilet facilities with stepped access are located on Level 3 at the rear of the building.
    • There is step-free access via the internal entrance from Floor 3 of the Henriette Raphael Building adjacent.
    • Female and male standard toilet facilities with stepped access are located on Level 4 at the rear of the building.
    • There is step-free access via the internal entrance from Floor 4 of the Henriette Raphael Building adjacent.
  • Changing Facilities View
    • Standard changing facilities are located on Level LG1 within room SHE LG109.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located on Level LG1 within the toilet with adaptations within room SHE LG109.
    • Standard shower facilities are located on Levels 3 and 4 to the rear of the building.

Entrance (Accessible Entrance)

  • This entrance is located around to the right-hand side of the building, off Collingwood Street.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There is a key fob/card reader at a height of 95cm.
  • There is an intercom at a height of 117cm.
  • There is a single automatic door.
  • The door opens towards you.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 122cm.

Reception

  • Location View
    • The reception is located on the left after the accessible entrance.
    • The distance from the accessible entrance is 7m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 76cm.
    • There is not a lowered section at the desk.
    • The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • You can borrow following equipment: manual wheelchair.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables and booths.
    • Some tables are fixed.

Main Lift

  • The lift surveyed is located to the front of the building, on the right after the main entrance.
  • The distance from the accessible entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The Ground Level, Level LG1, and Level 1 to Level 4 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 825kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 95cm (width) x 188cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Platform Lift (Level LG1)

  • The lift surveyed is located on Level LG1, within room SHE LG109.
  • The distance from the main lift is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • The accessible toilet and shower with adaptations can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 400kg.
    • The internal dimensions of the lift are 100cm (width) x 122cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • None of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.

Stairs

  • The stairs are located to the front of the building, on the right after the main entrance.
  • The Ground Level, Level LG1, and Level 1 to Level 4 can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There is an additional staircase on Level 4 for access to room SHE 413.

Toilet and Shower with Adaptations (Level LG1 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on Level LG1, within room SHE LG109.
    • The distance from main lift is 20m.
  • Route View
    • The most accessible route to the toilet has a platform lift.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 80cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 196cm (width) x 222cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 118cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 112cm and 171cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Toilet with Adaptations (Level 3 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on Level 3 on the right of of the lift.
    • The distance from the main lift is 9m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 74cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 226cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a varying colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.