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Southside Car Park 1

Garratt Lane, Mapleton Cresent, Southside Shopping Centre, Wandsworth, London, SW18 4AU

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • If visitors require a place of safety, they can go to Centre Management.
  • The venue offers a quiet shopping experience.
  • The quiet shopping experience takes place everyday between 10:00 and 11:00.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact call our team on 020 8877 3088.
  • Shopmobility is based in Sainsbury's Supermarket complex on Garratt Lane, opposite Southside Shopping Centre. Shopmobility provides free loans of powered scooters, and electric or manual wheelchairs to anyone with a mobility problem. They can also provide an escort, if necessary, to assist. Shopmobility is open Monday to Saturday 09:30 – 14:30.

Multi-Storey Car Park

  • The venue does have its own parking facilities.
  • The car park is located off Garrett Lane.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • There are Blue Badge parking bays located on Levels 1, 2, 3, 4, 5 and 6.
  • There is a total of 850 parking bays in the car park of which 36 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located on Level 1 and Level 3.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • Comments View
    • There is customer services window located on the level 1.
    • There is free parking for Cineworld Wandsworth customers from 19:00-07:00. Please validate at the concession stand upstairs after your film before inserting it in the car park machine.
    • There is free parking for Waitrose Customers for the first 2 hours if spending over £15.00. Please validate at the till or customer service desk after your shop before inserting in the car park machine.

Multi-Storey Designated Parking Level (6)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located on Level 3 and Level 1.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lifts.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 20m from the lifts.

Multi-Storey Designated Parking Level (5)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located on Level 3 and Level 1.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lifts.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 20m from the lifts.

Multi-Storey Designated Parking Level (4)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located on Level 3 and Level 1.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lifts.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 20m from the lifts.

Multi-Storey Designated Parking Level (3)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the upper level of the shopping centre.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 10m from the lift.

Multi-Storey Designated Parking Level (2)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located on Level 3 and Level 1.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lifts.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 20m from the lifts.

Multi-Storey Designated Parking Level (1)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 485cm (7ft 9in x 15ft 11in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The customer services window is located to the right of the Blue Badge parking bays.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment machines are located close to the Blue Badge parking bays on this level.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to Waitrose (which leads to the ground level of the shopping centre), Car Park Pedestrian Exit (which leads to an external entrance to the ground level) and the lifts.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.

Other Floors

  • Stairs can be used to access other floors.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Level 1 (access to the shopping centre), Level 2, Level 3 (access to the shopping centre), Level 4, Level 5, Level 6 and Level 7.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • There are 2 other lifts in this location.
  • The lift surveyed was centre lift.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Level 1 (access to the shopping centre), Level 2, Level 3 (access to the shopping centre), Level 4, Level 5, Level 6 and Level 7.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Access Point (Southside Car Park 1 Level 3 to Upper Level)

  • This information is for the access point located off the Level 3 Lift Lobby.
  • This access point gives access to the Upper Level.
  • The access point is clearly signed.
  • This access point sign says 'Welcome to Southside'.
  • There is step-free access at this access point.
  • Ramp/Slope View
    • The ramp/slope is located along the walkway.
    • There is a ramp with a very easy incline.

Car Park Pedestrian Exit (Southside Car Park Level 1)

  • This information is for the pedestrian exit located to the left of Waitrose.
  • The pedestrian exit is not clearly signed.
  • There is step-free access at this exit.
  • There are no doors at this exit.
  • The width of the door opening is 120cm.

Related Access Guides (Southside Shopping Centre)