You are on Getting Here. Skip to the next section.

Getting Here

• Situated right in the heart of Wandsworth Town Centre, Southside Shopping Centre is a short walk from Wandsworth Town Station and a short bus ride from Clapham Junction Station.
  It’s easy to get here by car too with excellent links from the A3. If you are using a sat nav to get here, use the postcodes below to find the best places to park.
• There are 2 car parks available for the shopping centre:
  Southside Car Park 1: SW18 4AU.
  Southside Car Park 2: SW18 4BS.
• For more information on directions please click here (opens new tab).
• There is a bus stop within 150 metres of the shopping centre.
• Routes that pass through Wandsworth Town include the 28, 37, 39, 44, 87, 156, 170, 220, 270, 337 and 485.
• For more information on TfL Buses please click here (opens new tab).
• The nearest railway station is Wandsworth Town Station.
• Wandsworth Town station is 10 minutes from the shopping centre.
  Earlsfield Station is 25 minutes from the shopping centre.
  Clapham Junction is 30 minutes from the shopping centre.
  Wandsworth Town Station does not have step-free access.
  The nearest stations with step-free access are Earlsfield and Clapham Junction.
• For more information on Wandsworth Town Station please click here (opens new tab).
• For more information on Earlsfield Station please click here (opens new tab).
• For more information on Clapham Junction please click here (opens new tab).
• The nearest underground station is East Putney (District Line).
• East Putney Underground Station is 20 minutes from the shopping centre.
  . This station is on the District Line and does not have step-free access.
  The nearest stations with step-free access are Southfields (District Line) and Clapham Junction (Overground).
• For more information on Southfields Underground Station please click here (opens new tab).
• For more information on Clapham Junction Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• If visitors require a place of safety, they can go to Centre Management.
• The venue offers a quiet shopping experience.
• The quiet shopping experience takes place everyday between 10:00 and 11:00.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact call our team on 020 8877 3088.
• Shopmobility is based in Sainsbury's Supermarket complex on Garratt Lane, opposite Southside Shopping Centre. Shopmobility provides free loans of powered scooters, and electric or manual wheelchairs to anyone with a mobility problem. They can also provide an escort, if necessary, to assist. Shopmobility is open Monday to Saturday 09:30 – 14:30.

You are on Related Access Guides (Southside Car Parks 1 and 2). Skip to the next section.

Related Access Guides (Southside Car Parks 1 and 2)

• Southside Car Park 1 link (new tab) - click here
• Southside Car Park 2 link (new tab) - click here

You are on Approach (Buckhold Road / Wandsworth High Street). Skip to the next section.

Approach (Buckhold Road / Wandsworth High Street)

• The surface of the approach is stone/concrete tiles.
• There is a very slight slope on the path leading along Wandsworth High Street which overcomes the steps.
  There are 2 to 4 steps on the approach to the entrance.

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• Approach View
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • There is a slope with a very easy incline.
• Step(s) View
  • There is a/are step(s) on the approach.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.

You are on Outside Access (Buckhold Road / Wandsworth High Street). Skip to the next section.

Outside Access (Buckhold Road / Wandsworth High Street)

• This information is for the entrance located off Buckhold Road / Wandsworth High Street.
• This entrance gives access to the ground level.
• The entrance area/door is clearly signed.
• This entrance sign says 'Welcome to Southside Shopping Centre'.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically (towards you).
• The main automatic door(s) is/are push pad or push button activated.
• The push pad or push button is 90cm from floor level.
• The door(s) is/are double width.
• The width of the door opening is 190cm.
• Alternative access at this entrance is via double manual doors which open towards you (pull).
• The opening width for the manual doors is 190cm.

You are on Outside Access (Garrett Lane). Skip to the next section.

Outside Access (Garrett Lane)

• This information is for the entrance located off Garrett Lane.
• This entrance gives access to the ground level.
• The entrance area/door is clearly signed.
• This entrance sign says 'Welcome to Southside'.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 130cm.

You are on Outside Access (Neville Gill Close). Skip to the next section.

Outside Access (Neville Gill Close)

• This information is for the entrance located off Neville Gill Close.
• This entrance gives access to the ground level.
• The entrance area/door is not clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 155cm.

You are on Other Floors (Southside Shopping Centre, Centre Management and Southside Car Park 2). Skip to the next section.

Other Floors (Southside Shopping Centre, Centre Management and Southside Car Park 2)

• Stairs can be used to access other floors.
• There are manual, heavy, double doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G (Shopping Centre), 1 (Parking Levels 1 and 1a) and 2 (Centre Management, Parking Levels 2, 2a, 3 and 3a).
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.

You are on Lift (Southside Shopping Centre, Centre Management and Southside Car Park 2). Skip to the next section.

Lift (Southside Shopping Centre, Centre Management and Southside Car Park 2)

• There is a lift for public use.
• There is 1 other lift in this location.
• The lift surveyed was the right lift.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G (Shopping Centre), 1 (Parking Levels 1 and 1a) and 2 (Centre Management, Parking Levels 2, 2a, 3 and 3a).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 170cm x 145cm (5ft 7in x 4ft 9in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Internal Area(s) (Ground Level). Skip to the next section.

Internal Area(s) (Ground Level)

• Information posts are provided to aid wayfinding.
• The type of flooring in this area is tiles.
• There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
• There is seating available in some of the individual units.
• There are some centrally located kiosks or shops along walkways in this area.
• There is good colour contrast between the walls and floor in all corridors/walkways.
• The lighting levels are good.
• Background music is played in this area.
• There is step free access in this area.
• There is a very slight slope located on the walkway between the Fragrance Shop and EE Phone Shop.

You are on Southside Kidspace. Skip to the next section.

Southside Kidspace

• The Kidspace play area is located on the ground level between Boots and Holland & Barrett.
• There is step-free access to the play area.
• Kidspace is open Monday to Saturday from 09:30 to 17:00 and Sunday 11:00 to 17:00.
• The play area is most suitable for children aged 0 to 5 years.
• There is £2 entry fee per child.
• There is step-free access throughout the play area.
• The surface of the flooring is wooden boards and artificial grass.
• There is a variety of different activities available.
• There is seating available.

You are on Parent and Baby Room (Kidspace). Skip to the next section.

Parent and Baby Room (Kidspace)

• There is a parent and baby room for public use.
• The parent and baby room is located at the rear of Kidspace.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 92cm (3ft).
• There are disposal facilities in the parent and baby room.
• There is not a wash basin in the parent and baby room.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Other Floors (Ground Level - Upper Level). Skip to the next section.

Other Floors (Ground Level - Upper Level)

• Stairs can be used to access other floors.
• The floors which are accessible by stairs are Ground Level - Upper Level.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.
• Escalators can be used to access other floors.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are Ground Level - Upper Level.
• The escalator(s) steps are clearly marked.
• The foot and head of the escalator(s) are clearly marked.
• The lighting levels at the escalator(s) are good.

You are on Lift (Ground Level - Upper Level). Skip to the next section.

Lift (Ground Level - Upper Level)

• There is a lift for public use.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground Level - Upper Level.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 155cm (3ft 7in x 5ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Access Point (Southside Car Park 1 Level 3 to Upper Level). Skip to the next section.

Access Point (Southside Car Park 1 Level 3 to Upper Level)

• This information is for the access point located off the Level 3 Lift Lobby.
• This access point gives access to the Upper Level.
• The access point is clearly signed.
• This access point sign says 'Welcome to Southside'.
• There is step-free access at this access point.

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• Ramp/Slope View
  • The ramp/slope is located along the walkway.
  • There is a ramp with a very easy incline.

You are on Internal Area(s) (Upper Level). Skip to the next section.

Internal Area(s) (Upper Level)

• Information posts are provided to aid wayfinding.
• The type of flooring in this area is tiles.
• There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
• There is seating available within some of the individual units.
• There is good colour contrast between the walls and floor in all areas.
• The lighting levels are good.
• Background music is played in this area.
• There is step free access in this area.

You are on Ramp(s) or Slope(s) (Upper Level to Toilet Facilities). Skip to the next section.

Ramp(s) or Slope(s) (Upper Level to Toilet Facilities)

• There is a ramp/slope located along the walkway to the toilet facilities.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are good.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located on the upper level, in the toilet area which is located next to Five Guys.
  • The facility is in addition to standard and accessible toilets.
  • There is ramped/sloped access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 99cm (3ft 3in).
  • The dimensions of the facility are 315cm x 440cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 80cm.
  • The transfer space on the left as you face the toilet is 65cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is low.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a lever flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 90cm.
  • The toilet does not have a backrest or a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is medium.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 120cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Right Transfer). Skip to the next section.

Accessible Toilet(s) (Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the upper level, in the toilet area which is located next to Five Guys.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 290cm (4ft 11in x 9ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is high.
• Comments View
  • There is a similar accessible toilet available with the lateral transfer space on the left.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the upper level, in the toilet area which is located next to Five Guys.
  • There is ramped/sloped access into the toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located on the upper level, in the toilet area which is located next to Five Guys.
• There is ramped/sloped access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 85cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

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• Comments View
  • There are 2 similar parent and baby rooms available.

You are on Related Access Guides (Centre Management). Skip to the next section.

Related Access Guides (Centre Management)

• Centre Management link (new tab) - click here