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Southside Car Park 2

Neville Gill Close, Wandsworth, London, SW18 4BS

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • If visitors require a place of safety, they can go to Centre Management.
  • The venue offers a quiet shopping experience.
  • The quiet shopping experience takes place everyday between 10:00 and 11:00.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact call our team on 020 8877 3088.
  • Shopmobility is based in Sainsbury's Supermarket complex on Garratt Lane, opposite Southside Shopping Centre. Shopmobility provides free loans of powered scooters, and electric or manual wheelchairs to anyone with a mobility problem. They can also provide an escort, if necessary, to assist. Shopmobility is open Monday to Saturday 09:30 – 14:30.

Multi-Storey Car Park

  • The shopping centre does have its own parking facilities.
  • The car park is located off Neville Gill Close.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 184cm (6ft).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bays are located on Level 1 and Level 1a, with 8 Blue Badge parking bays on Level 1 and 1 Blue Badge parking bay on Level 1a.
    There is stepped access from Level 1a to the shopping centre.
    Level 1a only has step-free access to Nuffield Health located on the same level.
  • There is a total of 330 parking bays in the car park of which 9 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the lift lobby of the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

Multi-Storey Designated Parking Level (1)

  • There is/are 8 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • There are 2 electric charging parking bays available.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are not available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the level 1 lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 20m from the entrance.

Multi-Storey Designated Parking Level (Level 1a - Stepped Access to Shopping Centre - Step Free access to Nuffield Health Only)

  • There is/are 1 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 480cm (8ft 6in x 15ft 9in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are not available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit may not be accessible to a wheelchair.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.

Step(s) (Car Park Level 1a to Level 1 Lift Lobby)

  • There is a/are step(s) located after exiting Car Park Level 1a.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Comments View
    • There is no step-free access from the Level 1a parking level to the shopping centre.

Access From/To - Standard Parking Levels 2, 2a, 3 and 3a

  • There are 15+ steps with handrails on both sides leading down from Levels 3 and 3a parking to the Level 2 lift lobby (photographs 1, 2, 3, 4 and 5).
  • There are 5 steps with handrails on both sides leading up from Level 2 parking to the Level 2 lift lobby (photographs 6 and 7).
  • There is a long slight ramp or 3 steps leading down from the Level 2a parking to the Level 2 lift lobby (photographs 8, 9 and 10).

Other Floors (Southside Shopping Centre, Centre Management and Southside Car Park 2)

  • Stairs can be used to access other floors.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G (Shopping Centre), 1 (Parking Levels 1 and 1a) and 2 (Centre Management, Parking Levels 2, 2a, 3 and 3a).
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

Lift (Southside Shopping Centre, Centre Management and Southside Car Park 2)

  • There is a lift for public use.
  • There is 1 other lift in this location.
  • The lift surveyed was the right lift.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G (Shopping Centre), 1 (Parking Levels 1 and 1a) and 2 (Centre Management, Parking Levels 2, 2a, 3 and 3a).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 145cm (5ft 7in x 4ft 9in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Related Access Guides (Southside Shopping Centre)