Access Guide
Getting To The Hospital
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By Road
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- St James's University Hospital is located on Beckett Street.
The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
For sat nav location enter LS9 7TF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street at the rear of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
Blue Badge bays are free for an unlimited amount of hours.
Further information regarding parking can be attained by calling 0113 39 25057.
- St James's University Hospital is located on Beckett Street.
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By Bus
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- There are several bus stops located on Beckett Street.
The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A. - There is an onsite bus stop.
- There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
- The onsite bus stop is sheltered and has raised benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Beckett Street.
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By Train
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- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 2.2 miles from the hospital.
- The nearest train station is Leeds.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception.
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Comments
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- SSE (Sign and Supported English and ISL (International Sign Language) is available on request.
Hospital Parking (St James Multi Speciality Outpatients)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 229cm x 471cm (7ft 6in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.
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Comments
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- A children's diabetes clinic patient permit is needed to use the standard parking bays, which can be arranged prior to your arrival.
Getting To (Children and Young People's Diabetes Centre)
- The Children and Young People's Diabetes Centre is/are located on the first floor of the Multi-Speciality Outpatients building.
- Access to the Children and Young Person's Diabetes Centre is via the Multi-Speciality Outpatients building main entrance.
- Enter the Multi-Speciality Outpatients building via the main entrance.
Turn left across the main reception area to the lift.
Take the lift to the first floor.
On exiting the lift turn immediately left and the Children and Young Person's Diabetics Centre is on the left. - There is step free access, via lift, to the Children and Young Person's Diabetes Centre.
- The Children and Young Person's Diabetes Centre is approximately 1m from the lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 162cm (5ft 4in).
- There is an intercom.
- The height of the intercom is 158cm (5ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 116cm (3ft 10in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 120cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
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Comments
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- There is a third set of doors at this entrance.
- The doors open automatically, are 167cm wide and are permanently held open.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter the building.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is low.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 104cm x 205cm (3ft 5in x 6ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the lift.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 55cm.
- The surface height of the highest table is 62cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Department / Service (Children and Young People's Diabetes Centre)
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Department / Service Access
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- Children and Young People's Diabetes Centre is located on the first floor of the Multi Speciality Outpatient Unit.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 129cm.
- There is a bell/buzzer.
- The height of the bell/buzzer is 133cm (4ft 4in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 155cm (5ft 1in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, a sub waiting area, consultation rooms and standard toilet facilities.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the ground floor of the Multi Speciality Outpatients building.
- There are standard toilet facilities within this department/service.
Waiting Room / Area (Waiting Area and Play Room)
- There is a waiting room / area.
- The waiting room / area is approximately 16m from the department entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 92cm (3ft).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 55cm.
- The surface height of the highest table is 72cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Room 2)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 92cm (3ft).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Day Room / Lounge Area (Education Centre)
- There is a day room/lounge area.
- The day room/lounge area is approximately 15m from the department entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is bench seating and also a mixture of single seats with and without armrests.
- Some chairs are permanently fixed.
- Some tables are permanently fixed.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 60cm (1ft 12in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located ahead and to the right as you enter the department.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 9m from the department entrance.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is low.
- The colour contrast between the internal toilet door(s) and wall(s) is low.
- The colour contrast between the walls and floor is high.
- Some toilet seats have a high colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the basin.
- Lighting levels are good.
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Baby Changing Facilities
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- Baby change facilities are available in the shared toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor of the building, to the left of the main reception.
- Female standard toilet facilities are located on the ground floor of the building, to the left of the main reception.
- Parent and baby changing facilities are located within the accessible toilet to the left of the main reception.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- St James's Hospital Multi Speciality Outpatients link (new tab) - click here.
- Leeds Teaching Hospitals NHS Trust link (new tab) - click here.