Access Guide
Getting To The Hospital
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By Road
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- St James's University Hospital is located on Beckett Street.
The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
For sat nav location enter LS9 7TF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street at the rear of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
Blue Badge bays are free for an unlimited amount of hours.
Further information regarding parking can be attained by calling 0113 39 25057.
- St James's University Hospital is located on Beckett Street.
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By Bus
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- There are several bus stops located on Beckett Street.
The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A. - There is an onsite bus stop.
- There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
- The onsite bus stop is sheltered and has raised benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Beckett Street.
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By Train
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- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 2.2 miles from the hospital.
- The nearest train station is Leeds.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception.
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Comments
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- SSE (Sign and Supported English and ISL (International Sign Language) is available on request.
Hospital Parking (Multi-Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located along Alma Street, at the rear of the hospital grounds.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
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Comments
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- The payment machine controls are between 78cm to 139cm high.
- Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
- This letter can be produced by any radiotherapy staff.
Hospital Parking (St James Multi Speciality Outpatients)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 229cm x 471cm (7ft 6in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.
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Comments
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- A children's diabetes clinic patient permit is needed to use the standard parking bays, which can be arranged prior to your arrival.
Getting To (The Eye Clinic / Orthoptics and Children's Eye Department)
- The Eye Clinic / Orthoptics and Children's Eye Department is/are located on the ground floor of the Multi-Speciality Outpatients building.
- Access to the Eye Clinic / Orthoptics and Children's Eye Department is via the Multi-Speciality Outpatients main entrance.
- Enter the Multi-Speciality Outpatients building via the main entrance.
The Eye Clinic / Orthoptics and Children's Eye Department entrance door is located ahead and to the left, to the right of the lift. - There is step free access to the Eye Clinic / Orthoptics and Children's Eye Department.
- The Eye Clinic / Orthoptics and Children's Eye Department is approximately 6m from the Multi-Speciality Outpatients main entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 162cm (5ft 4in).
- There is an intercom.
- The height of the intercom is 158cm (5ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 116cm (3ft 10in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 120cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
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Comments
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- There is a third set of doors at this entrance.
- The doors open automatically, are 167cm wide and are permanently held open.
Opening Times
- Monday 08:00 - 17:30.
- Tuesday 08:00 - 17:30.
- Wednesday 08:00 - 17:30.
- Thursday 08:00 - 17:30.
- Friday 08:00 - 17:30.
- Saturday 08:00 - 17:30.
- Sunday Closed.
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Comments
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- The department is closed the second Saturday of every month.
Reception
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Reception
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- The reception point is located on the left as you enter the Multi Speciality Outpatients building.
- The reception point is approximately 3m (3yd 10in) from the Multi Speciality Outpatients main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
Department / Service (Eye Clinic / Orthoptics and Children's Eye Department)
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Department / Service Access
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- The Eye Clinic / Orthoptics and Children's Eye Department is located on the ground floor of the Multi-Speciality Outpatients building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 92cm.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area and consultation rooms.
- There are 11 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the ground floor of the Multi Speciality Outpatient building.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on the ground floor of the Multi Speciality Outpatient building.
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Comments
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- The Eye Clinic shares clinical space with the Orthoptics and Children's Eye Department.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 21m from the clinic entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 40cm.
- The surface height of the highest table is 53cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Doctor Room 1)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Doctor Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Doctor Room 3)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Doctor Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Orthoptic Room 6)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Orthoptic Room 6.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Optometry Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Optometry Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor of the building, to the left of the main reception.
- Female standard toilet facilities are located on the ground floor of the building, to the left of the main reception.
- Parent and baby changing facilities are located within the accessible toilet to the left of the main reception.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- St James's University Hospital Multi Speciality Outpatients Building link (new tab) - click here.
- Leeds Teaching Hospitals NHS Trust link (new tab) - click here.
