Access Guide
Getting To The Hospital
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By Road
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- St James's University Hospital is located on Beckett Street.
The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
For sat nav location, enter LS9 7TF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street at the rear of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
Parking is free for Blue Badge holders.
Further information regarding parking can be attained by calling 0113 39 25057.
- St James's University Hospital is located on Beckett Street.
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By Bus
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- There are several bus stops located on Beckett Street.
The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A. - There is an onsite bus stop.
- There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
- The onsite bus stop is sheltered and has raised benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Beckett Street.
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By Train
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- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 2.2 miles from the hospital.
- The nearest train station is Leeds.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception or a member of staff.
- There is a Changing Places facility at this hospital which is located within the Gledhow Wing.
- The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Chancellor's Wing Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the Chancellor's Wing main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 462cm (7ft 5in x 15ft 2in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the main entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
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Comments
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- There are 9 parking spaces for short stay (20 minutes) on the left of the car park.
- There is also a taxi drop off point on the front left of the car park.
Hospital Parking (Multi-Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located along Alma Street, at the rear of the hospital grounds.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
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Comments
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- The payment machine controls are between 78cm to 139cm high.
- Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
- This letter can be produced by any radiotherapy staff.
Getting To (X-Ray and Ultrasound)
- X-Ray and Ultrasound is/are located on the ground floor and on the right side of the Chancellor's Wing.
- Access to X-Ray and Ultrasound is via the Chancellor's Wing Main Entrance.
- Enter the Chancellor's Wing via the main entrance and proceed along the corridor on the left side of the main lobby.
Continue along this corridor, following it around to the right and to the very end.
Turn right, continue ahead and the entrance to X-Ray and Ultrasound will be on the right. - There is step free access to X-Ray and Ultrasound.
- X-Ray and Ultrasound is approximately 65m from the Chancellor's Wing Main Entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Chancellor's Wing Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the Chancellor's Wing building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 191cm.
- The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 138cm (4ft 6in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 187cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Opening Times
- Please contact the venue for details of opening times and access is by appointment only.
Department / Service (X-Ray and Ultrasound)
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Department / Service Access
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- X-Ray and Ultrasound is located on the ground floor and on the right side of Chancellor's Wing.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
- There is a hand sanitiser.
- The height of the hand sanitiser is 115cm (3ft 9in).
- There is a door release button when exiting.
- The height of the door release button is 115cm (3ft 9in).
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
- There are 9 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a fixed loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2022.
- The hearing assistance system was not working at the time of testing.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
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Comments
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- The intercom is between 104cm and 155cm high.
Reception
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Reception
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- The reception point is located immediately to the right as you enter the department.
- The reception point is approximately 2m (2yd 7in) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2022.
- The hearing assistance system was not working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 15m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 45cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Standard Changing Cubicle / Room (Patient Changing Room)
- The changing cubicle/room is located to the left as you enter the department.
- The changing cubicle/room is 5m from the sub waiting room/area.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) away from you (push).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 80cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There is a bench seating in the cubicle/room.
- There is a/are coat hook(s) available.
- There are coat hooks at 162cm and 173cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- The lighting levels are good.
Imaging Room (X-Ray Room 1)
- This section describes the X-Ray Room(s), located on the left side of the department.
- There is / are 4 X-Ray Room(s) available.
- The name / number of the room surveyed was; X-Ray Room 1.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 15m from the reception.
- The changing room is approximately 5m from the sub waiting area.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 87cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Imaging Room (X-Ray Room 2)
- This section describes the X-Ray Room(s), located ahead and to the left as you enter the department.
- There is / are 4 X-Ray Room(s) available.
- The name / number of the room surveyed was; X-Ray Room 2.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 15m from the reception.
- The changing room is approximately 5m from the sub waiting area.
- The door opens inwards.
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 132cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Imaging Room (Ultrasound Room 3)
- This section describes the Ultrasound Room(s), located at the rear and on the right side of the department.
- There is / are 5 Ultrasound Room(s) available.
- The name / number of the room surveyed was; Ultrasound Room 3.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 15m from the reception.
- The changing room is approximately 5m from the sub waiting area.
- The door opens inwards.
- The door(s) is/are single width.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 76cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Imaging Room (Ultrasound Room 4)
- This section describes the Ultrasound Room(s), located on the right side of the department.
- There is / are 5 Ultrasound Room(s) available.
- The name / number of the room surveyed was; Ultrasound Room 4.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 15m from the reception.
- The changing room is approximately 5m from the sub waiting area.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 80cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Toilet with Adaptations (No Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear and on the right side of the department.
- This accessible toilet is approximately 25m from the department entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 77cm (2ft 6in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 138cm x 199cm (4ft 6in x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is not a lateral transfer space.
- There is a flush.
- There is a spatula type lever flush.
- There is a dropdown rail.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 99cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 106cm (3ft 6in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the left as you enter the department, within the waiting area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the department entrance.
- There is written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor of the wing, opposite the reception, and on the first floor in the female standard toilets.
- Female and male standard toilet facilities are located on the ground floor, on the right side of the wing.
- Female standard toilet facilities are located on the first floor of the wing, on the right side of the right corridor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Leeds Teaching Hospitals NHS Trust link (new tab) - click here.
- Chancellor's Wing link (new tab) - click here.
