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Bear & Staff

10-12 Bear Street, London, WC2H 7AX

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Access Guide

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Summary

Getting Here (Leicester Square)

Opening Times

  • Monday 11:30 - 23:00.
  • Tuesday 11:30 - 23:00.
  • Wednesday 11:30 - 23:00.
  • Thursday 11:30 - 23:00.
  • Friday 11:30 - 00:00.
  • Saturday 11:00 - 00:00.
  • Sunday 12:00 - 22:30.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking Information

  • There is no on-street parking available.
  • The nearest public car park is Q-Park China Town (228m).
  • There is a taxi rank located on Charing Cross Road/next to the venue.

Approach (Bear Street)

  • Approach View
    • The surface of the approach is block paving.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 126cm.
    • There is step-free access on the approach.

Outside Access (Bear Street Entrance)

  • Entrance View
    • This information is for the entrance located on Bear Street.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Charing Cross Road Entrance)

  • Entrance View
    • This information is for the entrance located on Charing Cross Road.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 21cm.
    • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (Bar - Ground Floor)

  • Location and Access View
    • The following information is for the bar.
    • There is step-free access to the bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is a traditional pub menu.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 105cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • Staff can move furniture to make a table accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 68cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • The surface height of the highest table is 113cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Step(s) (Bar Seating Area)

  • There is a/are step(s) located leading up to the seating area.
  • The step(s) is/are used to access the dining tables for the bar.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

Outdoor Seating

  • The outdoor seating is located outside of the Bear Street entrance.
  • This is step-free access to the outdoor seating.
  • The standard height for the underside of dining tables is 71cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is concrete tiles.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear of the building, to the right of the bar.
    • The stairs are clearly visible from the entrance.
    • There is a single, permanently held open door on the ground floor giving access to the stairs leading down to the standard toilets.
    • The floors which are accessible by stairs are B, G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are low to moderate.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are the restaurant and standard toilets.
  • Comments View
    • There is a handrail on the left going down to the standard toilets on the basement level.

Eating and Drinking (The Charlie Chaplin Dining Room - First Floor)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the first floor.
    • There is stepped access to the restaurant.
    • For access there is a single manual door which is permanently held open.
    • The opening width is under 75cm.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service.
    • Menu types include; handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is a traditional pub menu.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Tables and Seating View
    • The distance between the floor and the underside of the lowest dining table is 68cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located on the basement level.
    • There is stepped access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are low to moderate.