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Burger King

17-21 Leicester Square, London, WC2H 7LE

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Access Guide

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Summary

Getting Here (Leicester Square)

Opening Times

  • Monday 06:00 - 03:00.
  • Tuesday 06:00 - 03:00.
  • Wednesday 06:00 - 03:00.
  • Thursday 06:00 - 03:00.
  • Friday 06:00 - 03:00.
  • Saturday 06:00 - 03:00.
  • Sunday 06:00 - 01:00.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Leicester Square.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Burger King'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 110cm.
    • There is not a member of staff available for assistance at this entrance.

Eating and Drinking (Ground Floor)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the ground floor.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fast food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 66cm.
    • The distance between the floor and the underside of the highest dining table is 82cm.
    • The surface height of the highest table is 106cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables.
    • The type of flooring in this area is tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right of the service counter.
    • The stairs are approximately 5m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are additional seating and standard toilets.

Eating and Drinking (First Floor)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the first floor.
    • There is stepped access to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Tables and Seating View
    • The height between the floor and the underside of the lowest dining table is 66cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Food and drinks are ordered at the service counter on the ground floor.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are not available.
  • Toilet Facilities View
    • The female and male toilets are located on the first floor.
    • There is stepped access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.