You are on Summary. Skip to the next section.

Summary

• Q-Park - Chinatown is an underground car park located off Newport Place, to the north of Leicester Square.
• Services/facilities within the venue include an electric charging point and toilet facilities.
• For the Leicester Square AccessAble Access Guide please click here (new tab).

You are on Getting Here (Leicester Square). Skip to the next section.

Getting Here (Leicester Square)

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• By Bus View
  • There are 2 bus stops located along Charing Cross Road between Cranbourn Street and Irving Street (Stops L and K).
    Bus routes 24, 29 and 176 travel along Charing Cross Road.
    It is also served by night bus routes N5, N20, N29, N41 and N279.
    All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
    The accessible entrance can be accessed via the park at the rear of the station building.
    Leicester Square Station is served by the Piccadilly and Northern Line Services.
    Piccadilly Circus Station is served by the Piccadilly and Bakerloo Line Services.
    Both stations are accessed via steps only.
    Leicester Square Underground Station is located on Charing Cross Road at the north-east corner of Leicester Square.
    There are a total of 4 access points/exits for the station.
    2 of the access points/exits are located on the east side of Charing Cross Road, 1 is located on the west side of Charing Cross Road, and the other is located on the north side of Cranbourn Street.
    Access to and from Leicester Square from the access point on the west side of Charing Cross Road does not involve a road crossing.
    Access to and from Leicester Square from the access points/exits on the east side of Charing Cross Road and Cranbourn Street involves a busy road crossing.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
  • For more information on access and facilities at Euston Station please click here (opens new tab).
  • For more information on access and facilities at Charing Cross Station please click here (opens new tab).
• By Road View
  • Leicester Square is pedestrianised.
    Charing Cross Road (A400) is located parallel to Leicester Square between Cranbourn Street and Irving Street.
    Charing Cross Road (A400) connects with Tottenham Court Road which leads to Euston Road (A501) at its north end.
    At its south end, it connects with Strand (A4).
    Leicester Square is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
    It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
  • For more information on driving in London please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    The nearest underground car park (Q-Park Leicester Square) is located off Whitcomb Street, south west of Leicester Square.
    There are 3 Blue Badge bays within this car park.
    There is an additional underground car park with lift access (Q-Park Chinatown) located off Newport Place.
    There are 3 Blue Badge bays within this car park.
  • For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
  • London taxis can be hailed in any location or summoned by phone.
    There is a taxi rank on the west side of Charing Cross Road, between The Bear and Staff Pub and Barclays.
• By River View
  • 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at 3 piers.
    Please see the TFL website for details.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Vehicle Entrance and Exit. Skip to the next section.

Vehicle Entrance and Exit

• The vehicle entrance and exit are located at the front of the venue, next to the pedestrian entrances.
• There are two vehicle lanes to enter the car park.
• There is one vehicle lane to exit the car park.
• As you approach the vehicle entrance in either lane the double gates at the entrance will open towards you automatically.
• At the vehicle entrances and exit there are barriers which open when you take a ticket.
• There is a height restriction of 198cm (1.98m) to enter or exit the car park.

You are on Multi-Storey Car Park. Skip to the next section.

Multi-Storey Car Park

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• Parking View
  • The car park is located off Newport Place.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 198cm (6ft 6in).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge parking bays are located on level(s) -2 of the car park.
  • There is a total of 254 parking bays in the car park of which 3 are designated for the use of Blue Badge holders.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the lift lobby, on the ground level of the car park.

You are on Multi-Storey Designated Parking Level (-2). Skip to the next section.

Multi-Storey Designated Parking Level (-2)

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• Blue Badge Parking View
  • There is/are 3 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 570cm (8ft 10in x 18ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby, on the ground level of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • There is not a pedestrian exit located on this level of the car park.
  • The pedestrian exit is located on Level 0 (Ground Floor).
  • The route to the lift is accessible to a wheelchair with assistance.
  • The lift is clearly visible from the Blue Badge parking bays.
  • There are some marked walkways on this level to make routes safer for pedestrians.
  • There is no wayfinding signage to show the route to the lift.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lifts.

You are on Ramp(s) or Slope(s) (Parking to Lists and Stairs). Skip to the next section.

Ramp(s) or Slope(s) (Parking to Lists and Stairs)

• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the corridor next to the lifts.
  • The stairs are approximately 15m from the exit.
  • There are single heavy doors to enter/exit the stairwell on floors -1, -2 and -3.
  • The floors which are accessible by stairs are G, -1, -2 and -3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor next to the stairs.
• The lift is approximately 14m (15yd 11in) from the exit.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, -1, -2 and -3.
• There are single, heavy doors to enter/exit the stairwell on floors -1, -2 and -3.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Car Park Pedestrian Exit(s). Skip to the next section.

Car Park Pedestrian Exit(s)

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• Pedestrian Exit View
  • This information is for the pedestrian exit located at the front of the venue, next to the vehicle entrance.
  • There is step-free access at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 96cm.
• Comments View
  • To enter the car park you must use your ticket in the ticket machine located on the left as you face the door.
  • The height of the ticket machine reader is 130cm.
  • The height of the button is 110cm and is just below the ticket machine reader.
  • The ticket machine reader is shown in photograph 3.
  • To exit from the car park you must press a button on the right as you face the exit.
  • This height of the button is 110cm.
  • The push button is shown in photograph 4.

You are on Approach (Entrances). Skip to the next section.

Approach (Entrances)

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• Approach View
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 120cm.
  • There is step-free access on the approach.

You are on Outside Access (Security Office and Accessible Toilet Pedestrian Entrance). Skip to the next section.

Outside Access (Security Office and Accessible Toilet Pedestrian Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building next to the vehicle entrance.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.
• Comments View
  • To enter the Security Office and Accessible Toilet Pedestrian Entrance you must use your ticket in the ticket machine located on the left as you face the door.
  • A ticket must be used to release the door or press the button for help.
  • The height of the ticket machine reader is 130cm.
  • The height of the help button is 110cm and just below the ticket machine reader.
  • The ticket machine reader is shown in photograph 4.
  • To exit from the car park you must press a button on the right as you face the exit.
  • The height of the button is 110cm.
  • The button to exit is shown in photograph 5.

You are on Entrance (Security Office). Skip to the next section.

Entrance (Security Office)

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• Entrance View
  • This information is for the entrance located opposite the Security Office and Accessible Toilet Pedestrian Entrance.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 94cm.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the entrance.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Reception (Security Office). Skip to the next section.

Reception (Security Office)

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• Reception View
  • The reception point is located ahead as you enter the entrance.
  • The reception point is approximately 11m (12yd 1in) from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • The type of flooring in the reception area is tiles.

You are on Accessible Toilet(s) (Corridor next to the Security Office). Skip to the next section.

Accessible Toilet(s) (Corridor next to the Security Office)

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• Location and Access View
  • This accessible toilet is located on the ground floor, in the corridor to the left as you approach the security counter.
  • This accessible toilet is approximately 11m (12yd 1in) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 180cm x 150cm (5ft 11in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is fair.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 82cm.
• Comments View
  • Photograph 1 shows the door leading to the accessible toilet.
  • The door is single, heavy, opens away from you (push) and has an opening width of 86cm.
  • The door is accessed by key code.
  • The height of the key code pad is 140cm.
  • The code can be obtained from a member of staff.