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Q-Park - Chinatown

Newport Place, London, WC2H 7PU

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Access Guide

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Summary

Getting Here (Leicester Square)

Vehicle Entrance and Exit

  • The vehicle entrance and exit are located at the front of the venue, next to the pedestrian entrances.
  • There are two vehicle lanes to enter the car park.
  • There is one vehicle lane to exit the car park.
  • As you approach the vehicle entrance in either lane the double gates at the entrance will open towards you automatically.
  • At the vehicle entrances and exit there are barriers which open when you take a ticket.
  • There is a height restriction of 198cm (1.98m) to enter or exit the car park.

Multi-Storey Car Park

  • Parking View
    • The car park is located off Newport Place.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 198cm (6ft 6in).
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge parking bays are located on level(s) -2 of the car park.
    • There is a total of 254 parking bays in the car park of which 3 are designated for the use of Blue Badge holders.
  • Paying View

Multi-Storey Designated Parking Level (-2)

  • Blue Badge Parking View
    • There is/are 3 designated Blue Badge parking bay(s) on this level.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 570cm (8ft 10in x 18ft 8in).
    • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby, on the ground level of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • There is not a pedestrian exit located on this level of the car park.
    • The pedestrian exit is located on Level 0 (Ground Floor).
    • The route to the lift is accessible to a wheelchair with assistance.
    • The lift is clearly visible from the Blue Badge parking bays.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • There is no wayfinding signage to show the route to the lift.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lifts.

Ramp(s) or Slope(s) (Parking to Lists and Stairs)

  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the corridor next to the lifts.
    • The stairs are approximately 15m from the exit.
    • There are single heavy doors to enter/exit the stairwell on floors -1, -2 and -3.
    • The floors which are accessible by stairs are G, -1, -2 and -3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located in the corridor next to the stairs.
  • The lift is approximately 14m (15yd 11in) from the exit.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, -1, -2 and -3.
  • There are single, heavy doors to enter/exit the stairwell on floors -1, -2 and -3.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

Car Park Pedestrian Exit(s)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located at the front of the venue, next to the vehicle entrance.
    • There is step-free access at this exit.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 96cm.
  • Comments View
    • To enter the car park you must use your ticket in the ticket machine located on the left as you face the door.
    • The height of the ticket machine reader is 130cm.
    • The height of the button is 110cm and is just below the ticket machine reader.
    • The ticket machine reader is shown in photograph 3.
    • To exit from the car park you must press a button on the right as you face the exit.
    • This height of the button is 110cm.
    • The push button is shown in photograph 4.

Approach (Entrances)

  • Approach View
    • The surface of the approach is block paving.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 120cm.
    • There is step-free access on the approach.

Outside Access (Security Office and Accessible Toilet Pedestrian Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building next to the vehicle entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 96cm.
  • Comments View
    • To enter the Security Office and Accessible Toilet Pedestrian Entrance you must use your ticket in the ticket machine located on the left as you face the door.
    • A ticket must be used to release the door or press the button for help.
    • The height of the ticket machine reader is 130cm.
    • The height of the help button is 110cm and just below the ticket machine reader.
    • The ticket machine reader is shown in photograph 4.
    • To exit from the car park you must press a button on the right as you face the exit.
    • The height of the button is 110cm.
    • The button to exit is shown in photograph 5.

Entrance (Security Office)

  • Entrance View
    • This information is for the entrance located opposite the Security Office and Accessible Toilet Pedestrian Entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.
    • The lighting levels at the ramp/slope are moderate to good.

Reception (Security Office)

  • Reception View
    • The reception point is located ahead as you enter the entrance.
    • The reception point is approximately 11m (12yd 1in) from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is tiles.

Accessible Toilet(s) (Corridor next to the Security Office)

  • Location and Access View
    • This accessible toilet is located on the ground floor, in the corridor to the left as you approach the security counter.
    • This accessible toilet is approximately 11m (12yd 1in) from the entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is fair.
  • Toilet Features View
    • The dimensions of the accessible toilet are 180cm x 150cm (5ft 11in x 4ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is fair.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 82cm.
  • Comments View
    • Photograph 1 shows the door leading to the accessible toilet.
    • The door is single, heavy, opens away from you (push) and has an opening width of 86cm.
    • The door is accessed by key code.
    • The height of the key code pad is 140cm.
    • The code can be obtained from a member of staff.