You are on Summary. Skip to the next section.

Summary

• For more information on Leicester Square please click here (new tab).

You are on Getting Here (Leicester Square). Skip to the next section.

Getting Here (Leicester Square)

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• By Bus View
  • There are 2 bus stops located along Charing Cross Road between Cranbourn Street and Irving Street (Stops L and K).
    Bus routes 24, 29 and 176 travel along Charing Cross Road.
    It is also served by night bus routes N5, N20, N29, N41 and N279.
    All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
    The accessible entrance can be accessed via the park at the rear of the station building.
    Leicester Square Station is served by the Piccadilly and Northern Line Services.
    Piccadilly Circus Station is served by the Piccadilly and Bakerloo Line Services.
    Both stations are accessed via steps only.
    Leicester Square Underground Station is located on Charing Cross Road at the north-east corner of Leicester Square.
    There are a total of 4 access points/exits for the station.
    2 of the access points/exits are located on the east side of Charing Cross Road, 1 is located on the west side of Charing Cross Road, and the other is located on the north side of Cranbourn Street.
    Access to and from Leicester Square from the access point on the west side of Charing Cross Road does not involve a road crossing.
    Access to and from Leicester Square from the access points/exits on the east side of Charing Cross Road and Cranbourn Street involves a busy road crossing.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
  • For more information on access and facilities at Euston Station please click here (opens new tab).
  • For more information on access and facilities at Charing Cross Station please click here (opens new tab).
• By Road View
  • Leicester Square is pedestrianised.
    Charing Cross Road (A400) is located parallel to Leicester Square between Cranbourn Street and Irving Street.
    Charing Cross Road (A400) connects with Tottenham Court Road which leads to Euston Road (A501) at its north end.
    At its south end, it connects with Strand (A4).
    Leicester Square is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
    It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
  • For more information on driving in London please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    The nearest underground car park (Q-Park Leicester Square) is located off Whitcomb Street, south west of Leicester Square.
    There are 3 Blue Badge bays within this car park.
    There is an additional underground car park with lift access (Q-Park Chinatown) located off Newport Place.
    There are 3 Blue Badge bays within this car park.
  • For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
  • London taxis can be hailed in any location or summoned by phone.
    There is a taxi rank on the west side of Charing Cross Road, between The Bear and Staff Pub and Barclays.
• By River View
  • 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at 3 piers.
    Please see the TFL website for details.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 11:00 - 23:00.
• Tuesday 11:00 - 23:00.
• Wednesday 11:00 - 23:00.
• Thursday 11:00 - 23:00.
• Friday 11:00 - 00:00.
• Saturday 11:00 - 01:00.
• Sunday 11:00 - 23:00.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Outside Access (Ramped). Skip to the next section.

Outside Access (Ramped)

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• Entrance View
  • This information is for the entrance located on Leicester Square.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TGI Fridays'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 102cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The width of the ramp/slope is 114cm (3ft 9in).
  • The lighting levels at the ramp/slope are moderate to good.

You are on Outside Access (Stepped). Skip to the next section.

Outside Access (Stepped)

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• Entrance View
  • This information is for the entrance located on Leicester Square.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TGI Fridays'.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 94cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The following information is for the restaurant/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where drinks can be ordered and full table service.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus and online menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is a modern bar menu.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 115cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There is a table which is prioritised to give access to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the highest table is 108cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also high tables, sofas, booths and stools.
  • The type of flooring in this area is vinyl and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Ramp(s) or Slope(s) (Additional Seating). Skip to the next section.

Ramp(s) or Slope(s) (Additional Seating)

• There is a ramp/slope located to the rear right of the venue.
• The ramp/slope is used to access additional seating.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides of the ramp.
• The width of the ramp/slope is 115cm (3ft 9in).
• The lighting levels at the ramp/slope are low to moderate.

You are on Step(s) (Majority of Seating). Skip to the next section.

Step(s) (Majority of Seating)

• There is a/are step(s) located throughout the restaurant.
• The step(s) is/are used to access the majority of seating.
• There is/are 1 - 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The lighting levels at the step(s) are moderate to good.

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• Comments View
  • There are steps accessing seating throughout the restaurant.
  • The height of these steps varies.
  • Some steps have handrails.

You are on Outdoor Seating. Skip to the next section.

Outdoor Seating

• The outdoor seating is located at the front of the venue.
• There is step-free access to the outdoor seating.
• The standard height for the underside of dining tables is 70cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• All chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

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• Location and Access View
  • This accessible toilet is located to the left of the venue.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 229cm (4ft 11in x 7ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin and sanitary disposal units.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 123cm (4ft).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
• Accessible Shower View
  • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Step(s) (Standard Toilets). Skip to the next section.

Step(s) (Standard Toilets)

• There is a/are step(s) located to the left of the venue.
• The step(s) is/are used to access the standard toilets.
• There is/are 15+ step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s) (Basement). Skip to the next section.

Standard Toilet(s) (Basement)

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• Toilet Facilities View
  • The female and male toilets are located on the basement level.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 3m from the stairs.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 93cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.