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Vue Cinema London - West End

2-3 Cranbourn Street, Leicester Square, London, WC2H 7AL

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About this venue

Vue has 91 state of the art cinemas throughout the UK and Ireland, with over 850 screens. This includes 271 3D screens, 11 Extreme Screens, 7 Gold Class screens, 6 Scene Screens and Bars and 3 IMAX screens where Vue project the majority of  films in Sony Digital Cinema 4K for ultra high definition pictures with four times more detail. With over 150,000 seats, 98% of which are stadium seating, Vue Cinema’s are a highly popular leisure destination.  

Access Guide

Show Easy Read

Cinema Introduction

  • General Information View
  • Cinema Information View
    • The cinema has 9 screens in total.
    • 5 has/have step-free access.
    • 1, 2, 3, 4, 6, 7 and 9 has/have step-free access via lift.
    • 8 has/have ramped access.
    • All screens have designated seating for disabled visitors.
    • There is not an IMAX screen.
    • There is not a 4DX screen.
    • Advanced bookings are available.
    • Concessions are available.
    • Tickets are free for carers.
    • Visitors can use the Cinema Exhibitors Association Card at the cinema.
    • Films are rotated between screens to allow access.
    • Films can be audio described.
    • Portable loop systems are used for the audio description.
    • Some subtitled screenings are available.
    • Autism friendly screenings are not available.
    • Assistance dogs are welcomed in the cinema screen(s).

Getting Here (Leicester Square)

Opening Times

  • Opening times vary according to screening times.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on Cranbourne Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Vue'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.

Cinema Foyer

  • Cinema Foyer View
    • The cinema foyer is located on the ground floor, ahead as you enter.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is vinyl.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is poor colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is not available.
    • The foyer does play background music.
    • There are no seats/chairs in the foyer.
    • There is a self-service ticket machine.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located to the right as you enter.
    • The nearest counter is approximately 10m (10yd 2ft) from the main entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are high (110cm+).
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The lowered section(s) of the counter(s) is/are at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is not a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • There is not a hearing assistance system at the counter(s).
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Ben and Jerry's)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located on the ground floor, to the left as you enter.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is ice cream.
    • Plastic/takeaway cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.

Eating and Drinking (Square Pie)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located on the ground floor, to the left as you enter.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • The height of the lowered section at the counter is 75cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.

Eating and Drinking (Malletti)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located on the ground floor, to the left as you enter.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Italian.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.

Screen(s) (5)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 5.
    • This information is for the entrance located to the rear of the ground floor.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 132cm.
    • The entrance door(s) is/are permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 42cm.
    • The lighting levels before and after screenings are low.
    • The nearest accessible toilet is located on the basement level.
    • There is stepped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 120cm.
    • The ramp/slope does bypass the step(s).
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope is not clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
    • There is/are 28 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row A.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is ramped/sloped access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Escalator(s)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the rear of the venue.
    • Signs indicating the location of the escalators are not available from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are Basement, Ground, Mezzanine, Level 1 and Level 2.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are varied.

Lift

  • There is a lift for public use.
  • The lift is located to the rear left of the venue.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Basement, Ground, Mezzanine, Level 1 and Level 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Screen(s) (1)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 1.
    • This information is for the entrance located on the basement level.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are permanently held open before and after screenings.
    • There is not a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row J.
    • The gradient of the ramp/slope is slight.
    • There are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope is not clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 42cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on the basement level.
    • There is stepped access to the majority of seating.
    • There is/are 10 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row J.
    • The designated seating area(s) is/are approximately 10m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 1 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (2)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 2.
    • This information is for the entrance located on the basement level.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row G.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope is not clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 42cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on the basement level.
    • There is stepped access to the majority of seating.
    • There is/are 6 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row G.
    • The designated seating area(s) is/are approximately 8m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 1 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (3)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 3.
    • This information is for the entrance located on the basement level.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row M.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope is not clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 42cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on the basement level.
    • There is stepped access to the majority of seating.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row M.
    • The designated seating area(s) is/are approximately 14m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (4)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 4.
    • This information is for the entrance located on the basement level.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row M.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope is not clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 42cm.
    • The lighting levels before and after screenings are low to moderate.
    • The nearest accessible toilet is located on the basement level.
    • There is stepped access to the majority of seating.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row M.
    • The designated seating area(s) is/are approximately 14m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Accessible Toilet(s) (Basement Level)

  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located on the basement level, between screens 2 and 4.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 164cm x 204cm (5ft 5in x 6ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 90cm and 150cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a fixed baby change table available.
    • The height of the baby change table is 78cm.

Standard Toilet(s) (Basement Level)

  • Toilet Facilities View
    • The male toilet is located on the basement level, between screens 2 and 4.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the lift.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 82cm.
    • The height of the lowered wash basin is 58cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located on the basement level, between screens 2 and 4.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 20m from the lift.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

Eating and Drinking (Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the mezzanine level, between the ground floor and floor 1.
    • There is step-free access, via lift, to the bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Menu types include; handheld menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 74cm.
    • The surface height of the lowest table is 34cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables, high tables, sofas, stools and high stools.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.

Accessible Toilet(s) (Bar)

  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located on the mezzanine level, to the rear of the bar.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 198cm (4ft 10in x 6ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 90cm and 150cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is fair.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 104cm (3ft 5in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s) (Bar)

  • Toilet Facilities View
    • The female and male toilets are located on the mezzanine level, to the rear of the bar.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 20m from the lift.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 81cm.
    • The height of the lowered wash basin is 56cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Screen(s) (6)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 6.
    • This information is for the entrance located on floor 1.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 66cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on level 1.
    • There is stepped access to the majority of seating.
    • There is/are 14 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row A.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The entrance surveyed was the accessible entrance.
      There is another entrance into this screen located on floor 1 that has 8 medium height steps with handrails on both sides.
      The first set of doors are 136cm wide and the second set of doors are 138cm wide.
      Both doors are double, open towards you (pull) and are heavy.
      This entrance gives access to Row H.

Screen(s) (8)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 8.
    • This information is for the entrance located on floor 2.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
    • The gradient of the ramp/slope is steep.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 118cm.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 34cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on floor 2.
    • There is stepped access to the majority of seating.
    • There is/are 14 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row A.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (9)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 9.
    • This information is for the entrance located on floor 2.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 98cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
  • Screen Information View
    • The type of flooring is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are seats with armrests on both sides.
    • Premium seating is available within the screen.
    • The width of the rows of seating is 50cm.
    • The lighting levels before and after screenings are low to moderate.
    • The nearest accessible toilet is located on floor 2.
    • There is stepped access to the majority of seating.
    • There is/are 21 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low to moderate.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located along Row A.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The entrance surveyed was the accessible entrance.
      There is another entrance into this screen located on floor 2 that has 12 medium height steps with handrails on both sides.
      The first set of doors are 138cm wide and the second set of doors are 138cm wide.
      Both doors are double, open towards you (pull) and are heavy.
      This entrance gives access to Row L.

Accessible Toilet(s) (Floor 2)

  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located on floor 2, to the left after exiting the lift.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 180cm x 185cm (5ft 11in x 6ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 90cm and 152cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 80cm.

Standard Toilet(s) (Floor 2)

  • Toilet Facilities View
    • The female and male toilets are located on floor 2, to the left after exiting the lift.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 5m from the lift.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.