Access Guide
Overview
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About
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- Facilities available in the venue include: registry offices and a café.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Bexleyheath.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the Victorian Basement Kitchen and the Registry Office.
- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- The ground, first and second floors can be accessed via a platform lift.
- The ground floor is the Terrace Level, the first floor is the Principal Floor and the second floor is the Bedroom Level.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Additional equipment which can be borrowed or hired includes: a stair climber wheelchair.
- There is a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
- The designated assistance dog spending area is within the park grounds.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the building, near the tea room.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located at the rear of the building, near the tea room.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located in the centre of the park, using the driveway from Danson Road.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 500cm (width) x 500cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There are no hatched/marked zones.
- The nearest designated bay is 45m from the Danson Splash Park and Playground entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- Parking is free for all users.
- Danson Park Car Park has charges on Weekends and Bank Holidays from 1st April to 30th September.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the forecourt of Danson House.
- There is no dropped kerb from the drop-off point.
Access Points and Turnstiles (Garden Entrances from Danson Park)
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Access Points
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- There are 2 access points to access Danson House Gardens from Danson Park.
- The access points are located at the side of the house facing the lake.
- All access points are step-free.
- The approach to the access points may include uneven surfaces.
- All access points are clearly signed.
- The access points include double gates and single gates.
- All gates are at least 100cm wide.
Entrance (Visitor Entrance)
- This entrance is located to the left of the grand staircase.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens away from you.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Reception (Registry Office Reception)
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Location
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- The reception is located beyond the visitor entrance on the right.
- The distance from the visitor entrance is 6m.
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Route
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- The most accessible route to the reception has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is one step to reception.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 7cm.
- The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the Victorian Basement Kitchen and the Registry Office.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Eating and Drinking (Chestnuts Café)
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Location and Access
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- Chestnuts Café is located at the rear of the building.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an easy slope on the terrace around the café.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the left on entry.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 95cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: wall-mounted and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- The flooring is patterned.
- Seating available in this area includes: chairs with armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located ahead of the Visitor Entrance.
- The distance from the Visitor Entrance is 6m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
- This route has narrow walkways.
- This lift is a platform lift.
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Platform Lift
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- The ground, first and second floors can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The internal dimensions of the lift are 86cm (width) x 125cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
Stairs (Main Stairs)
- The stairs are located along the corridor from the Registry Office reception, on the left.
- The ground, first and second floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the left going up.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
Stairs (The Victorian Basement Kitchen)
- The stairs are located on the left of the entrance corridor.
- The ground and basement floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the right going down.
- The handrail is not easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the ground floor at the rear of the building, near the café.
- The distance from the café entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 89cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 266cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a varying colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 102cm from the floor.
- There is a push button emergency alarm.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 92cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
