Access Guide
Overview
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About
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- Facilities available in the venue include: a restaurant and a bar.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- There is on-street standard parking.
- The nearest train station is Bexleyheath.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- Doors are held open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor on the right when leaving the lift.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located on the first floor on the right when leaving the lift.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations on the first floor.
Parking
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are no designated Blue Badge parking bays available.
- The car park has only 5 spaces. A space may be reserved for a Blue Badge holder by prior arrangement.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
Entrance
- This entrance is located at the front of the venue.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
- There is an intercom at a height of 135cm.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 79cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 116cm.
- The ramp is to the right of the door and the step is to the left.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout all areas.
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Circulation
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- Doors are held open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Lift
- The lift surveyed is located to the left as you enter the venue.
- The distance from the entrance is 7m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kgkg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs are located across the entrance hall from the main entrance.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Eating and Drinking
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Location and Access
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- The restaurant is on the first floor.
- The most accessible route has a lift.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 88cm.
- The door has a high colour contrast.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located on the right as you enter the restaurant.
- There is step-free level access to the bar.
- The height of the bar is 103cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 110cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menus types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, on the right when leaving the lift.
- The distance from the lift is 3m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 78cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 173cm (width) x 210cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
