Access Guide
Introduction
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Comments
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- Escorts around the centre can be provided if the staff are available.
- Please call 020 8424 2828 to enquire prior to your visit as this cannot be guaranteed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Harrow-on-the-Hill.
- The nearest underground station is West Harrow.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located above the centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 490cm (11ft 2in x 16ft 1in).
- The nearest Blue Badge bay is 8m (8yd 2ft) from the lift.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the lift.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (St Anns Road Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 200cm (6ft 7in).
Outside Access (Kymberley Road Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 95cm (3ft 1in).
Level Change (Kymberley Road Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Outside Access (Greenhill Way Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 95cm (3ft 1in).
Level Change (Greenhill Way Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Outside Access (Car Park Entrance)
- This information is for the entrance located on the fourth floor.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 165cm (5ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 165cm (5ft 5in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are adjustable.
Shopmobility
- Route maps are available.
- Manual wheelchairs are available.
- Powered wheelchairs are available.
- Powered scooters are available.
- Equipment does not have to be booked in advance.
- There is not a hire charge.
- Escorts are normally available to assist around town / city.
- Escorts do not need to be booked in advance.
- Trained escorts are not available for people with a visual impairment.
- Trained escorts are not available for people with a hearing impairment.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located next to the Greenhill Way entrance and as you exit the car park entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4.
- The lift is approximately 77m (84yd 7in) from the car park entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 180cm (5ft 3in x 5ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- Lighting levels are bright.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the second floor, to the right as you exit the lift.
- The female and male toilets are approximately 13m (14yd 8in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the first floor.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the lift.
- This accessible toilet is located on the second floor opposite Better Gym.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 165cm x 235cm (5ft 5in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste, general domestic waste and sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 130cm (4ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.