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Vue

St. George's Shopping Centre, St Anns Road, Harrow, Middlesex, HA1 1HS

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Access Guide

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Introduction

  • Comments View
    • The cinema is located within St George's Shopping Centre. For details of the centre, please see the separate guide.

Location

  • The venue is located within St George's Shopping Centre.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Harrow-on-the-Hill.
  • The nearest underground station is West Harrow.

Opening Times

  • Opening times vary according to screening times.

Parking

  • For parking details, please refer to the St George's Shopping Centre guide.

Outside Access (Cinema Entrance)

  • This information is for the entrance located at the front of the venue in the shopping centre.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 650cm (21ft 4in).

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the main building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Ben & Jerry's)

  • The following information is for the restaurant/bar.
  • The restaurant is located in the main foyer to the left as you enter the cinema.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • There is not a lowered section at the counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.

Eating and Drinking (Vue Snacks)

  • The following information is for the restaurant/bar.
  • The restaurant is located in the main foyer to the right as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • There is not a lowered section at the counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • The type of food served here is hot and cold meals and snacks.

Cinema

  • The cinema has 12 screens.
  • All screens have level access.
  • Seating and additional access information View
    • Films are mainly mainstream.
    • Films are rotated to allow access to all films.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front and in the middle of the cinema.
    • Wheelchairs may be left with the patron.
    • A companion may sit near you.
    • Companions sit beside you.
    • It is 18m (19yd 2ft) from the foyer to the accessible toilet.
    • It is 40m (43yd 2ft) from the accessible toilet to the furthest screen.
    • This venue does have audio description.
    • There is a hearing assistance system.
    • The hearing system is a fixed loop.
    • Staff are trained to use the system.
    • A deposit is not required for the sound enhancement system.
    • The rows suitable for hearing loops are all rows.
    • Subtitles are available.
    • Concessions are available.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the cinema entrance.
    • This accessible toilet is located at the rear of venue towards the screens.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 180cm x 170cm (5ft 11in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the venue.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the cinema entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the rear of the venue.
    • The male toilet(s) is/are approximately 20m (21yd 2ft) from the cinema entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.