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Hillingdon Shopmobility

intu Uxbridge, High Street, Uxbridge, UB8 1GD

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Access Guide

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Introduction

  • Comments View
    • Hillingdon Shopmobility is located level 2 of the car park and provides fantastic facilities for those with mobility challenges (even if they are not registered as disabled).
    • The shopmobility has a wide range of mobility scooters and wheelchairs for all abilities.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hillingdon.
  • The nearest underground station is Uxbridge.

Opening Times

  • Monday 09:15 - 16:45.
  • Tuesday 09:15 - 16:45.
  • Wednesday 09:15 - 16:45.
  • Thursday 09:15 - 16:45.
  • Friday 09:15 - 16:45.
  • Saturday 09:15 - 16:45.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located adjoining the centre.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 460cm (11ft 6in x 15ft 1in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is also Blue Badge parking available on George Street.
    • This is accessed via the Blue Badge parking entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on level 2 of the Intu Uxbridge car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the reception area.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are available for people with a visual impairment.
  • Visual escorts do need to be booked in advance.
  • Trained escorts are available for people with a hearing impairment.
  • Hearing escorts do need to be booked in advance.

Toilet with Adaptations

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilet is located on the upper ground level of intu Uxbridge.
    • Please refer to the intu Uxbridge access guide for further information.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.